Repair & Maintenance Technician

Maintain PWP test severs for R&D and Operations. Assembles, adjusts, and repairs server racks according to plans, drawings, and operating or repair manuals. Troubleshoots problems in non-functioning equipment. May perform equipment modification as directed by test/manufacturing engineers. Load images, software, and firmware on servers and switches. Use of hand tools and power tools for assembly processes. Support all aspects of ensuring maximum uptime and performance of assigned equipment.
Position Expectation:
Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in creative and effective ways. Comprehensive understanding of the general/technical aspects of the job. Works on assignments that are complex in nature and require judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Work is completed with minimal supervision and assignments may be completed without established procedures. May determine methods and procedures for new assignments. Typically an Associate's degree or equivalent experience and 6+ years of experience. May include highly experienced individuals performing higher level or equivalent work who are non-degreed or degreed in an unrelated field.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Skills Required:
• Work with Engineering to identify areas that can be automated and perform task consistently.
• Must know Windows and Linux OS commands, Windows, and Linux scripting, be able to OS deploy to servers either Windows or Linux.
• Networking is a must when troubleshooting complex compute server systems.
• Must enjoy working with compute server systems and be able to troubleshoot down to components level. Dealing with suppliers and submitting a warranty case for a replacement part.
• Ability to read logs files on Windows and Linux systems to determine what is the cause of the software or firmware errors.
• Maintaining servers, must be able to spot at a server and know if it normal or abnormal. Keeps servers clean and operational on a scheduled basis.
• Ability to use Microsoft office suite for tracking PM and Presses usage.
• Analytical troubleshooting skill is a must working with compute server systems and Web Presses.
• Execute installation of equipment racks, enclosures, panels and all mounting hardware and components activities within planned Timelines.
• Ability to edit or create programs using contemporary command languages to control the equipment.
• Participate in configuration of servers, workstations, panels and other programmable component's.
• Participate in the development of maintenance and operational documentation of equipment.
• Execute testing to verify high quality installations.
• Reads/interprets mechanical drawings, schematics, printouts, specifications and test procedures.
• Performs tests to determine the functionality of mechanical or computer equipment. May participate in basic design and analysis via computer-aided design.
• Execute testing to identify and correct system problems at component levels as part of system sustainment activities.
• Participates with engineers in the testing, debugging and troubleshooting of new and existing equipment and products.
• Execute testing to identify and correct system problems at component and system levels as part of system sustainment activities.
• Install all system cabling, labeling and terminate and test system cabling and all components.
• Incorporate, follow and reinforce all required safety practices at all times.
• Complete detailed and accurate as-built, testing, and quality control documentation.
Required Qualifications & Training
• Advanced knowledge in the field of electro mechanical technology and software.
• Qualified Electrical Worker (QEW): Must meet guidelines established by FED OSHA for defining QEW. Safely troubleshoot and repair/replace electrical systems and components where voltages in excess of 50V are utilized. Some troubleshooting of live circuits where voltages in excess of 50 volts are present. This is exclusively associated with work on manufacturing and test equipment, not facilities related installations or repairs.
• OSHA Required Electrical Safety Training
• OSHA Required Lock Out Tag Out Training
• Knowledge of Hazardous Communication
Lifting Requirements:
Lifting 40# waist high up to 10 times a day. Anything over 40# will require our server lift unit.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.