Senior Salesforce Technical Architect

Job Summary Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Applications will be accepted until 07/15/2026. The Professional Services organization focuses on delivering Salesforce's world‑class product and project offerings to ensure customers get the most out of the Salesforce Platform. We help customers accelerate their path to value, build strategic roadmaps, and minimize technical debt. Salesforce Professional Services is looking for a Senior Technical Architect. You will serve as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Responsibilities Serve as a trusted advisor to the client Identify and lead internal strategic initiatives to grow the consulting practice, contributing to the community’s overall knowledge base and expertise Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Work collaboratively with very strong communication skills, teaching complex concepts and employing creative, prescriptive thinking Identify and proactively manage risk areas, committing to seeing issues through to completion Manage customer expectations; negotiate solutions to complex problems with the customer and third‑party partners Review and correct project/program direction, approach, and key artifacts to keep programs on track and ensure solutions are extendable and maintainable Work closely with Delivery Managers, Solution Architects, and clients to architect technology solutions that meet client needs Contribute to a program vision while advising and articulating program/project strategies on enabling technologies, including the Salesforce Platform Minimum Requirements 8+ years enterprise architecture or consulting experience 4+ years of experience leading Salesforce Core Projects Strong application design skills combined with strong data, integration, and security architecture skills Strong presentation skills; able to effectively present and defend a point of view to a variety of audiences Detail‑oriented with the ability to rapidly learn and apply new concepts, business models, and technologies Strong communication skills, both written and verbal, and ability to develop audience‑appropriate materials Effective listening skills and ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can solve problems independently Strong experience in integration concepts, designs, and patterns Required Qualities Trust: Demonstrates integrity, transparency, and reliability aligned with the company's core values Team Player: Proficient at collaboration and working with members of a team Communicator: Speaks and writes with clarity, brevity, and purpose; influences and engages C‑Level with authority and confidence Preferred Requirements Bachelor's degree (or foreign equivalent) in Computer Science, Engineering, or related quantitative discipline; or equivalent demonstrable work experience Ability to convey and convince customers of best practices at various levels within a large organization Application design and development background Travel may be required and varies depending on client requirements Strong Enterprise Architecture background is favorable Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications Experience in Consumer Goods Cloud, Consumer Goods Retail Execution / Trade Promotion Management, and general Consumer Goods industry is a plus Preferred Qualities Leadership: Self‑aware; proficient at building strong relationships Thought Leader: Strong point of view and executive presence; confident and a great storyteller Experience with AI‑powered development tools and understanding of their strengths and limitations Experience leading a technical team or workstream; passion for mentoring and developing talent Ability to build and maintain key relationships with C‑level executives, senior technology leaders, and key decision‑makers Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including regarding AI tools and opt‑out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. The policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all related activities. Salesforce evaluates applicants on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications. This policy is enforced throughout the employment journey. Compensation and Benefits In the United States, compensation offered will be determined by factors such as location, job level, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits including medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. Benefits details can be found at The typical base salary range for this position is $172,500 - $260,100 annually. The range is base salary only and does not include company bonus, incentive for sales roles, equity, or benefits. #J-18808-Ljbffr salesforce.com, inc.