Production Supervisor

Summary/Objective: The Assembly Production Supervisor is responsible for overseeing daily assembly operations within a fast-paced third-party logistics (3PL) environment. This role ensures that assembly processes are executed efficiently, safely, and in alignment with customer requirements, production schedules, and quality standards. The supervisor leads a team of production associates, coordinates workflow, and ensures that productivity, accuracy, and service levels meet company and client expectations. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervise and coordinate daily assembly operations to meet production goals and customer deadlines Lead, train, and develop a team of assembly associates to ensure productivity, quality, and safety standards are maintained Monitor workflow, staffing levels, and production schedules to ensure efficient use of labor and resources Ensure assembly processes follow client specifications, standard operating procedures (SOPs), and quality control requirements Conduct regular quality checks to ensure finished products meet customer and company standards Collaborate with warehouse, inventory, and shipping teams to ensure seamless order fulfillment and on-time delivery Maintain accurate production records, labor tracking, and reporting for operational performance Identify process improvement opportunities to increase efficiency, reduce errors, and optimize production output Enforce workplace safety standards and ensure compliance with company policies and OSHA regulations Assist with staffing needs including interviewing, onboarding, training, scheduling, and performance management Address employee concerns, provide coaching, and promote a positive and productive work environment Support continuous improvement initiatives such as Lean practices, workflow optimization, and productivity tracking. Perform hands-on support within the assembly and kitting areas as needed, including lifting, moving, and staging materials to maintain continuous production flow • Operate material handling equipment such as pallet jacks and forklifts to support production and material movement • Set up, adjust, and ensure readiness of assembly equipment, conveyors, and workstations prior to and during production Coordinate daily shift handovers with incoming and outgoing supervisors to communicate production status, pending orders, material shortages, and operational priorities Oversee material staging and ensure assembly lines remain continuously supplied to avoid downtime Support troubleshooting of minor equipment issues and coordinate with maintenance as neede Ensure work areas are maintained in a clean, organized, and safe condition in alignment with 5S standards Monitor line performance and proactively address issues that may impact throughput or production targets Core Behaviors: Demonstrate to comply with Custom Goods’ Core Behaviors: Servant Leadership Passion for Excellence Integrity Resilient Intense Safety Focus Trust Required Education and Experience High school diploma or GED required, associate’s or bachelor’s degree in operations, Supply Chain, or related field preferred 3–5 years of experience in production, assembly, manufacturing, or warehouse operations 1–3 years of supervisory or team leadership experience preferred Experience in a 3PL, distribution, or contract packaging environment strongly preferred Strong understanding of assembly processes, production scheduling, and quality control practices Proficiency with warehouse management systems (WMS), production tracking, and Microsoft Office Strong leadership, communication, and problem-solving skills Ability to manage multiple priorities in a fast-paced operational environment. Experience operating forklifts and other warehouse material handling equipment preferred Ability to perform physical work including lifting, bending, squatting, and standing for extended period Experience working in a high-volume warehouse or production environment with changing priorities and production demands Work Environment & Physical Requirements • This position operates in a warehouse and production environment with exposure to varying temperatures, including hot and cold conditions depending on the season • The noise level in the work environment is typically moderate to high due to machinery, conveyors, and production activity • Role requires frequent walking, standing, bending, squatting, reaching, and lifting throughout the shift • Ability to lift and/or move boxes, materials, and products (typically up to 50 lbs, and occasionally more with assistance) • Regular use of material handling equipment such as pallet jacks and forklifts is required • Work is performed in a fast-paced environment with moving equipment and requires strong situational awareness and adherence to safety practices AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment. #J-18808-Ljbffr