Help Desk Manager: Lead IT Support (Secret Clearance)
BlueWater Federal Solutions
BlueWater Federal Solutions Inc. is seeking a Help Desk Manager to support the Dept of the Navy at the Pentagon. The role involves overseeing the help desk team, establishing customer service standards, and tracking performance. Ideal candidates will have a Bachelor's Degree in an IT-related field, 5+ years of help desk experience, and must hold an active Secret clearance. Accreditation in ITIL v4 and Helpdesk Customer Service is desirable. BlueWater Federal is an Equal Opportunity Employer and encourages all qualified candidates to apply. #J-18808-Ljbffr
Vacancy posted 3 days ago
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