CX BPO & WFM Programs Leader - Hybrid
Rent the Runway
Rent the Runway in New York is seeking a Manager for CX BPO who will oversee the customer experience team's performance and optimize workforce management. You will lead improvements by partnering with stakeholders, utilizing data for decision making, and ensuring high service quality. The ideal candidate will have over 4 years of management experience in service environments, expertise in CRM applications, and a passion for motivating teams. Benefits include generous paid time off, a paid sabbatical after 5 years, and a hybrid work model. #J-18808-Ljbffr Rent the Runway
Vacancy posted 1 day ago
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