Field Service Technician (Appliance Repair) - Kansas City, KS

Field Service Technician (Appliance Repair) – Kansas City, KS The opportunity: We are seeking a Field Service Technician (DMST) located in the Kansas City, KS metro area. All candidates must be able to work coverage in the Kansas City, Overland Park, Shawnee, Lenexa, Olathe, and surrounding metro areas. In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home. Responsibilities Travel offsite to customers' locations to perform maintenance and repair of LG equipment to ensure top product performance. Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. Conduct technical diagnosis and perform specialized repairs on a variety of electronics and home appliances. Diagnose problems, assess the extent of the problem, document findings, and make decisions to repair the product and/or replace parts. Immediately and accurately process paperwork and perform data entry upon completion of each job. Pre‑screen next‑day service calls by obtaining necessary information to help diagnose problems prior to arrival at the customer's home. Meet or exceed company metrics (customer satisfaction, fix‑right‑first‑time, revisits, parts management, OT %). Qualifications Minimum 1 year experience in a technical role (field service preferred). Experience repairing major appliances (refrigeration/sealed systems, cooking, cleaning products). Experience using tools and diagnostic test equipment. Ability to properly troubleshoot, diagnose, repair, and document product/system issues. Valid driver’s license in good standing. Ability to obtain appropriate EPA certification. Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.

$24.25 – $28.25 USD

Benefits Offered – Full‑Time Employees No‑cost employee premiums for you and your eligible dependents for competitive medical, dental, vision, and prescription benefits. Auto enrollment with immediate vesting of competitive company‑matching contributions in a 401(k) retirement savings plan with several investment options. Generous paid time off program that includes company holidays and a combined bank of paid sick and vacation time. Performance‑based short‑term incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family‑oriented benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group‑rate life and disability insurance. Benefits Offered – Temporary/Contractors Eligible for the relevant benefit programs offered through our partner agencies. For accommodations during the hiring process, contact our team by phone at View phone number on click.appcast.io or email at View email address on click.appcast.io. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr LG Electronics