Digital Print Operator

Digital Print OperatorThe Digital Print Operator is responsible for the setup, operation, and day-to-day output of United Direct Solutions' cut-sheet and continuous-feed (roll-fed) digital printers at both the Louisville, KY and Cincinnati, OH facilities. This position ensures every job is printed accurately, on time, and to the highest quality standards by following job ticket instructions, completing all required quality control documentation, and adhering to established ISO quality and data security procedures. The Digital Print Operator works closely with Production Supervisors, Digital Design, Lettershop, and Maintenance to keep work moving efficiently to the next phase of production.Essential Duties And ResponsibilitiesSet up, operate, and monitor cut-sheet and continuous-feed (roll-fed) digital printers and presses to produce color and black-and-white work according to job specifications.Review all job instructions on the Job Ticket and Material Pull Ticket before production; verify that record counts in the print file match the Job Ticket quantity and that the stock matches job specifications; initial each applicable service code.Open, load, and verify the correct paper, check stock, and other substrates for ongoing print work.Print, review, approve, and document first-piece sign-off samples when required, and verify that the first and last records printed match the Design QC Sheet.Complete the required Digital Print QC Checklist and sign Tub Sheets to confirm acceptable print quality; submit complete job packets for Secondary QC when required.Continuously inspect printed material during production for smudges, streaks, deletions, misalignment, color, registration, and other print defects, and make routine adjustments as needed.For check printing, load check stock in the proper orientation, verify logos and return addresses, use a MICR gauge to confirm MICR line spacing and registration, and reconcile check counts to the print file and QC sheet.Confirm that printed counts match the Job Ticket and Job Queue, complete the Job Out process in ShopFloor, log all print jobs in the Digital Print Log, and move completed materials and job packets to Production.Perform routine maintenance, cleaning, and basic troubleshooting of digital printers, including clearing jams and replacing toner and consumables; clearly communicate equipment issues to technicians and supervisors.Monitor and maintain inventory of print room consumables, and notify the supervisor of supply needs.Handle, route, stack, and stage printed material, and operate a manual pallet jack.Protect confidential client information, including PHI and PII, in accordance with HIPAA and UDS data security policies.Follow all ISO work instructions, quality procedures, and safety rules, and keep the print area clean, organized, and uncluttered at all times.Communicate job status, open issues, and equipment concerns at shift change to support smooth handoffs.Perform other duties as assigned.QualificationsGood mechanical aptitude for clearing jams, routine maintenance, and basic equipment troubleshootingComputer aptitude, with the ability to learn printer interfaces and production systems such as ShopFloor and MidnightStrong attention to detail and commitment to maintaining high quality standards under time pressureAbility to work in a deadline-oriented, high-volume production environmentAbility to follow written work instructions, ISO procedures, and safety requirements consistentlyFamiliarity or experience with color management or color matching preferredAbility to maintain confidentiality and handle sensitive client data with discretionDependable attendance and the ability to work overtime and weekends as neededEducation and/or ExperienceHigh school diploma or equivalent required. One to two years of digital print or production printer experience preferred. Experience operating production cut-sheet or roll-fed digital presses, and with variable data printing, is preferred. An equivalent combination of education and relevant experience will also be considered.Language SkillsAbility to read and interpret documents such as job tickets, safety rules, operating and maintenance instructions, ISO work instructions, and procedure manuals. Ability to communicate clearly with supervisors, technicians, and coworkers.Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to accurately verify record counts, sheet counts, and quantities.Reasoning AbilityAbility to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations, and to recognize when issues need to be escalated.Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, crouch, or crawl while monitoring the digital printers; use hands to grasp or handle documents, boxes, rolls of paper, and other objects; and reach with hands and arms. The employee may be required to stand for the majority of an extended shift. The employee must frequently lift 40–60 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.Work EnvironmentThis position works in a production environment around operating printing and mailing equipment with moving mechanical parts. The noise level in the work environment is usually moderate to loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position Type/Hours Of WorkThis is a full-time position. Our facilities operate on a 24/7 schedule, and shift assignments vary by location and business need. Shifts may include 1st shift, 2nd shift, 3rd shift, or 12-hour schedules, such as three 12-hour shifts from 7:00 PM to 7:00 AM with workdays rotating quarterly. Additional hours, including overtime, weekends, and evenings, will be required as needed.