Lead Transitional Housing Technician

Lead Transitional Housing Technician

Arizona Rehab Campus - Tucson - Tucson, AZ

Description

The Lead Housing Technician is responsible for overseeing the daily operations, safety, and structure of ARC's transitional housing program. This role serves as the on-site lead for residents and staff, ensuring a safe, supportive, and recovery-focused living environment while maintaining compliance with organizational policies, licensing requirements, and program expectations.

The Lead Housing Technician acts as a key liaison between residents, clinical teams, housing staff, and leadership, supporting continuity of care and resident accountability during the transition from higher levels of care to independent living.

Duties And Responsibilities

Program Oversight & Daily Operations

• Provide day-to-day oversight of transitional housing operations, ensuring a safe, structured, and supportive environment.
• Monitor resident adherence to house rules, curfews, expectations, and program requirements.
• Conduct routine walk-throughs of housing units to ensure cleanliness, safety, and maintenance needs are addressed.
• Document and report safety concerns, incidents, or policy violations in accordance with ARC procedures.

Resident Support & Accountability

• Serve as a primary point of contact for residents regarding housing expectations, schedules, and concerns.
• Support residents in maintaining accountability, structure, and compliance with treatment and recovery plans.
• De-escalate conflicts or behavioral concerns and escalate issues appropriately when needed.
• Participate in resident meetings, house meetings, and orientation of new residents.

Staff Leadership & Coordination

• Provide guidance and direction to Housing Technicians, Recovery Support Staff, or other assigned personnel.
• Assist with onboarding and training of housing staff related to house operations, expectations, and documentation.
• Communicate staffing needs, scheduling issues, and operational concerns to leadership.

Compliance & Documentation

• Ensure compliance with ARC policies, ADHS licensing standards, AHCCCS requirements, and applicable regulations.
• Complete required documentation, logs, and reports accurately and timely.
• Collaborate with clinical, case management, and operations teams to support resident transitions and discharges.
• Maintain confidentiality and HIPAA compliance at all times.

Collaboration & Communication

• Work closely with clinical teams, case managers, and leadership to support continuity of care.
• Communicate resident progress, concerns, and housing issues effectively and professionally.
• Participate in meetings, trainings, and quality improvement initiatives as assigned.

Qualifications

• High School Diploma or Equivalent required
• Minimum two (2) years of experience in related field preferred
• CPR/FA Certification – to be obtained within first 30 days
• Fingerprint Clearance Card – have current card or show proof of applying within 7 days from hire date
• Handle with Care – to be obtained within first 30 days
• Successful clearance of pre-employment criminal/county/state background check
• Successful clearance of pre-employment drug and alcohol testing
• Successful clearance of TB PPD testing upon hire and annual screening of TB symptoms
• Attending clinical oversight with BHP once every 2 weeks worked for a minimum of 2 sessions per month.

Additional Notes: America's Rehab Campus's is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.