Product Operations Coordinator

Duluth, GA Full time

R118214

Product Operations Coordinator About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance organization, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. Position Summary: Develops and demonstrates a solid understanding of database creation and monitoring of law enforcement agencies. Able to align team and business metrics to daily tasks. Performs routine and recurring administrative assignments such as reviewing, compiling, organizing, and maintaining of databases and production tasks. Key Responsibilities: Performs a range of mainly straightforward assignments with some level of guidance such as maintaining law enforcement agency information; conducting QC audits, processing responses received from law enforcement agencies, contacting law enforcement agencies for status and process clarification. Demonstrates attention to detail and a heightened sense of urgency in maintaining these databases. Utilizes analytical reasoning to determine new processes and workflows. Daily tasks include but are not limited to: Public acquisition of law enforcement records by researching, downloading, processing, and validating information, - Verify overall accuracy with internal databases and maintain and update accordingly- Address internal customer inquiries- May also perform outgoing calls,- Identify issues in systems by using their increased knowledge/skill, Must be available some nights and weekends Education & Qualifications: Required: Minimum Education: High School Diploma or GED Required Typing: 40 WPM Preferred Typing: 65+ WPM Preferred Education: Some College in related field Required: 2-3 years’ experience related to database maintenance, customer service Attention to detail is a must Highly organized and works well in team environment, focusing on communication, professionalism, diversity and inclusion Ability to multitask daily and independently Positive attitude and ability to work quickly in a fast-paced environment. Proficient listening, oral and written communication skills. Competencies: Building Collaborative Relationships & Fostering Teamwork Customer Orientation Team specific competencies are: Solves Problems and Analyzes Issues Communicates Powerfully and Prolifically Collaboration and Teamwork Displays High Integrity and Honesty U.S. National Base Pay Range: $33,500 - $55,700. Geographic differentials may apply in some locations to better reflect local market rates. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact View phone number on click.appcast.io. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. #J-18808-Ljbffr RELX INC