Remote IT Help Desk — Level 1 (Global Support)
Freelanceshop
- Remote job
Freelanceshop is looking for a motivated and customer-focused Remote IT Help Desk – Level 1 professional to join our Global Support Hub. This role is the first point of contact for technical assistance, ensuring smooth IT operations by providing timely support and troubleshooting issues. The position is suited for individuals who enjoy solving problems and wish to build a long-term career in IT support. Key responsibilities include serving as a support line, diagnosing issues, and documenting solutions. #J-18808-Ljbffr Freelanceshop
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$54k - $57.5k
...Overview The IT Support Specialist will be the primary... ...and service level agreements. By partnering... ...that cannot be resolved remotely by the Service Desk Ensure that all communications... ...to provide level 1 & 2 onsite support... ...Be involved in global projects to support other...Remote workLevel 1Work at officeLocal area- Version-1 in Belfast is searching for a Service Desk Level 1/Level 2 Analyst who will be the first point of contact for IT support, managing incidents and troubleshooting technical issues. This... ...includes 12-hour shifts, both on-site and remote, and requires a strong background...Remote workLevel 1Full timeShift work
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...our team for the following role: Title IT Support Specialist – Level 1 Department Information Technology –... ...troubleshooting. Maintain accurate help desk ticket documentation including impact... ...Familiarity with ticketing systems and remote support tools. Customer service...Remote workLevel 1Temporary workLocal area- Cloud MSP IT Help Desk Support job at King Tech Repair. Secaucus, NJ. At King Tech we are a leading... ...to add to our help desk team to provide Level 1 and Level 2 help desk support to an... ...troubleshooting via telephone, email, and remote control for customer accounts in a...Remote workLevel 1Work at office
- The IT Support Specialist (Tier 2) provides advanced technical... ...escalation point for Level 1 analysts and works... ...applications. Provide remote and on-site support as... ...experience in a Service Desk or technical support role... ...best practices. #J-18808-Ljbffr Insight GlobalRemote workLevel 1Work at office
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$26 per hour
...Description Job Description IT Specialist This... ...LAN and desktop support to end-users and customer... ...in person, via phone, remotely; will require local travel... ...· Follow standard help desk procedures/protocol... ...servers for deployment · Level 1 Triage Support peripheral...Remote workLevel 1Full timeLocal areaMonday to FridayShift work$23 per hour
...environmental impact. Global organizations and regulated... ...Provide phone support to end-users for common... ...support calls for which Level 1 resolution is not possible... ...Assist end-users with remote accessibility issues. Provide... ...closely with other Help Desk Associates and WL on-site...Remote workLevel 1Hourly payWork experience placementWork at officeShift work- ...excellent opportunity for an IT Support Specialist to join our IT team... .... Key Responsibilities Help Desk Support: Manage incoming IT... ...email. Prioritize and resolve Level 1 issues; elevate complex problems... ...and resolution. Provide remote assistance and follow‑up to ensure...Remote workLevel 1Work at office
$72k - $76k
...needed) Division: Customer Support Division Employment... ..., and more Experience Level: 1-3 years About the... ...first point of contact for IT-related inquiries via... ...or in person Provide remote and onsite troubleshooting... ...in IT user support, help desk, or desktop support Basic...Remote workLevel 1Full timeWork at officeMonday to Friday3 days per week- ...self-motivated, detail-oriented IT Support Engineer. The "IT Support... ...but also is a member of the global infrastructure systems team.... ...working tickets escalated by level 1 support members. As a secondary... ...Practical experience with remote monitoring tools Excellent...Remote workLevel 1For contractorsWork at officeLocal areaMonday to FridayWeekend work
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