Remote IT Help Desk — Level 1 (Global Support)
Freelanceshop
- Remote job
Freelanceshop is looking for a motivated and customer-focused Remote IT Help Desk – Level 1 professional to join our Global Support Hub. This role is the first point of contact for technical assistance, ensuring smooth IT operations by providing timely support and troubleshooting issues. The position is suited for individuals who enjoy solving problems and wish to build a long-term career in IT support. Key responsibilities include serving as a support line, diagnosing issues, and documenting solutions. #J-18808-Ljbffr Freelanceshop
- A nonprofit organization seeks a Global Technology Support Specialist in Oklahoma City to provide Level 1 technical support globally. This role involves troubleshooting IT issues related to various devices, enhancing processes with the global IT team, and ensuring efficient...Remote jobLevel 1
- ...sustainability of our food and consumer goods globally. We offer an unmatched suite of... ...We'll Accomplish Together The IT Service Desk Support Analyst - Level 1 provide 1st Level Support and... ...service skills and a desire to help people. Have a good working...Remote workLevel 1WorldwideTrial period
$23 per hour
...environmental impact. Global organizations and... ...days onsite. The Help Desk Associate is a member... ...providing software support, basic... ...support calls for which Level 1 resolution is not... ...Assist end-users with remote accessibility issues... ...): None Received: IT Service Desk Supervisor...Remote workLevel 1Hourly payWork experience placementWork at officeShift work- ...Job Title: Junior IT Help Desk Support Location: St. Louis (Onsite) Experience Level: Entry Level - 1-3 Years Schedule: Full-time - Monday to Friday Contract:... ...Level 1 troubleshooting for Outlook, browsers, remote connectivity, and other common applications...Remote workLevel 1Full timeContract workCasual workMonday to Friday
- A leading IT support company in Washington, D.C. is looking for qualified candidates for a Level 1 support role. The ideal candidate will have 2-5 years of experience in end user support, particularly in a Microsoft-centric environment. Responsibilities include providing...Remote jobLevel 1
$18 per hour
CAI is looking for a remote Service Desk Analyst in Denver to provide customer service-oriented technical support. The position involves troubleshooting IT issues for users via phone, email, or chat. Candidates... .... Working hours are from 1:00 pm to 9:00 pm EST. #J-18808-...Remote jobLevel 1Hourly pay$18 per hour
CAI is seeking a Service Desk Analyst to deliver Level 1 IT support to customers remotely. The ideal candidate will have 6-12 months of experience in a Service Desk role and a strong customer service background. Responsibilities include troubleshooting technical issues...Remote jobLevel 1Hourly payFull timeWeekday work- ...IT Service Desk – Phone Support Under the guidance and direction of the IT Service... ...responsible for providing both level 1 phone support and level 2... ...the user community of global problems or scheduled downtime... .... Experience supporting remote users with remote desktop utilities...Remote workLevel 1Work experience placementLocal area
$50k - $55k
...assistance is available Help Desk Technician (L1) Description Our client in the IT and Managed Services... ...Help Desk Technician (Level 1) to join their team in... ...provide Level 1 technical support to internal and... ...manner Provide Level 1 remote and phone support for end...Remote workLevel 1Full timeImmediate startRelocation package- ...Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time... ...focused on resolving Level 1 and Level 2 technical... ...Freshdesk Jira Service Desk ServiceNow... ...you. Apply now and help deliver fast, reliable...Remote workLevel 1Full time
$54k - $57.5k
...Overview The IT Support Specialist will be the... ...standards and service level agreements. By partnering... ...cannot be resolved remotely by the Service Desk. Ensure that all... ...ServiceNow to provide level 1 & 2 onsite support... ...Be involved in global projects to support other...Remote workLevel 1Work at officeLocal area- Overview IT Help Desk Support - Join a nationally recognized healthcare network... ...opportunities to support enterprise-level IT operations and projects.... ...issues beyond Level 1 support, ensuring timely resolutions... ...365, Active Directory, and remote support tools. Familiarity...Remote workLevel 1Hourly payContract workWeekday work
- ...L1 It Support Specialist The L1 IT Support Specialist serves as the... ...all onsite workers, resolving Level 1 hardware, software, and connectivity... ...Timely escalation of service desk tickets to appropriate teams... .... Ensure adherence to global IT processes, procedures, and...Remote workLevel 1Work experience placementWork at office
- IT Support Specialist - Level 2 Position Summary: The IT Support Specialist - Level... ...escalation point between Level 1 support and senior... ...mentorship to Level 1 and Help Desk teams. Stay updated with emerging... ...Administrator, Jamf). Proficient with remote support tools and systems....Remote workLevel 1
- ...excellent opportunity for an IT Support Specialist to join our IT team... .... Key Responsibilities Help Desk Support: Manage incoming IT... ...email. Prioritize and resolve Level 1 issues; elevate complex problems... ...and resolution. Provide remote assistance and follow‑up to ensure...Remote workLevel 1Work at office
- ...Valley and beyond. Our team supports business customers with their IT infrastructure,... ...Troubleshoot and resolve Level 1 technical issues including... ...supervision. Comfortable working remotely in a focused and... ...Previous experience in a help desk, call center, or customer...Remote workLevel 1Home office
- ...point of contact for all IT related incidents and... ...the Pharmacy Technical Support Specialist is to provide... ..., via e‑mail, and with Remote Desktop and Screen... ...Take ownership of all Level 1 related issues by carrying... ...on the incident in the Help Desk Ticket Management System...Remote workLevel 1Work at officeShift work
$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our... ...career in IT support while helping ensure smooth day-to-day technology... ...Support / IT Support/ Help Desk support to end users for... ...accurate records. Support remote and on-site users across various...Remote workLevel 1Hourly payContract workWork at office- ...Summary: The IT Support Technician is responsible... ...hands-on and remote IT support across Landus... ...infrastructure, and helps ensure reliable connectivity... ...Support & Service Desk Provide Level 2 IT support by answering... ...Assist Level 1 Support via phone and...Remote workLevel 1Work at office
$72k - $76k
...needed) Division: Customer Support Division Employment... ..., and more Experience Level: 1-3 years About the... ...first point of contact for IT-related inquiries via... ...or in person Provide remote and onsite troubleshooting... ...in IT user support, help desk, or desktop support Basic...Remote workLevel 1Full timeWork at officeMonday to Friday3 days per week- Sardine is seeking an IT Helpdesk Technician to support our remote-first global team in maintaining and securing IT operations. The role involves managing IT onboarding processes, troubleshooting technical issues, and maintaining documentation. Ideal candidates should have...Remote jobFlexible hours
- ...self-motivated, detail-oriented IT Support Engineer. The "IT Support... ...but also is a member of the global infrastructure systems team.... ...working tickets escalated by level 1 support members. As a secondary... ...Practical experience with remote monitoring tools Excellent...Remote workLevel 1For contractorsWork at officeLocal areaMonday to FridayWeekend work
- ...Parry and apply to help develop the technologies... ...The Parry Labs IT Team is looking for a talented IT Support Technician to provide... ...Responsibilities: Provide level-1 IT support to users... .... Provide remote end-users support to... ...as a help desk technician or other...Remote workLevel 1Temporary workFor contractorsWork at office
$19.9 - $26 per hour
...Systems Support Technician The mission of the University of St... ...Technician provides primary level 1 Help Desk services to students, faculty... ...position utilizes one-on-one or remote consultancy to end users.... ...Organization Reports to: Manager, IT Help Desk Positions...Remote workLevel 1Afternoon shift$23.65 per hour
...seeking a full-time, in-office Global IT Support I in our Wheat Ridge, CO... ...policies. Maintains a knowledge of remote access products. Studies and... ...is required. A minimum of 1 + year of experience in a... ...Must be able to crawl under a desk/table, crouch, bend, and reach...Remote workFull timeWork at officeMonday to FridayFlexible hours$60k - $70k
...company also has a global presence with over... ...the best possible support. The company has a... ...who are available to help with any problems that... .... The Service Desk Level 1 Support role is the... ...customer-focused IT assistance. The position... ...logs, doing tests, remote access via...Remote workLevel 1Work experience placementLocal area$42.5k - $57.5k
..., PCS is a recognized global leader, powering the secondary... ...of more than 1,500 clients. Our operations... ...As an on-site IT Support Specialist, you will be... ...User Support & Service Desk Provide Level 1/2 technical support... ...Mac users, on‑site and remotely. Administer Microsoft...Remote workLevel 1Work at officeLocal areaWorldwide$25 - $28 per hour
Zones IT Solutions, located in Portland, OR, seeks a Help Desk Support Analyst to provide first-line technical support. Responsibilities include troubleshooting hardware... ...service records. A proactive problem-solver with 1-3 years of experience in IT support is ideal. The...Remote jobHourly pay- ...expertise needed for our IT architecture but also serve... ...our team, you\'ll help manage and operate innovative... ...difference — join us ! The IT Support Analyst (m/f/d) will be... ...and resolve issues Remote assistance as needed Priority on level 1 support cases, but if it...Remote workLevel 1Permanent employmentContract workSelf employmentWork at office
- ...than 45 years. As the global leader in... ...immersive experiences that help guests live... ...every day. The IT Support Technician I (Service... ...security teams. The Level 1 Technician is the... ...network, wireless, and remote-access issues,... ...of IT support, help desk, or related technical...Remote workLevel 1Local areaNight shift
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