Front Desk Receptionist/Administrative Assistant

Job Description

Job Description

We are seeking a warm, professional, organized, and compassionate Front Desk Receptionist / Administrative Assistant to serve as the welcoming first point of contact for our school community.

Essential Responsibilities

Front Desk & Reception

• Greet students, parents/guardians, staff, and visitors in a friendly and professional manner.
• Answer and direct incoming telephone calls, emails, and general inquiries.
• Maintain a welcoming, organized, and secure reception area.
• Monitor and manage visitor sign-in/sign-out procedures in accordance with school safety policies.
• Assist with student arrival and dismissal procedures as needed.
• Respond appropriately and calmly to unexpected situations or changes in the school environment.
• Communicate with families and staff while maintaining professionalism and confidentiality.

Administrative Support

• Provide day-to-day administrative assistance to school leadership and office staff.
• Maintain student and school records, forms, files, and documentation.
• Assist with scheduling appointments, meetings, conferences, and school activities.
• Prepare correspondence, forms, reports, notices, and other administrative materials.
• Enter and maintain information accurately in school databases and administrative systems.
• Assist with attendance records, student documentation, and daily office procedures.
• Organize and distribute incoming and outgoing mail, packages, and school communications.
• Order and maintain office supplies and assist with inventory management.
• Support school events, meetings, and special programs as needed.

Communication & Confidentiality

• Serve as a professional liaison between the main office, families, staff, and outside visitors.
• Handle sensitive student, family, and employee information with strict confidentiality.
• Follow all school policies regarding privacy, safety, mandated reporting, and appropriate communication.
• Maintain professional boundaries with students, families, and staff.