Medical Receptionist

Job Description

Clinical Receptionist
Location: New Haven, CT
Schedule: 37.5 hours per week
Pay Rate: $28.43 per hour

We are hiring a Clinical Receptionist to provide high-level front office support across multiple medical specialties as needed. This role is critical to delivering a positive and professional patient experience and requires flexibility to support different clinical areas.
The Clinical Receptionist performs routine administrative duties, supports patient flow, and serves as a key point of contact for patients, providers, and visitors.


Key Responsibilities

• Provide high-level front office reception support to multiple clinical specialties
• Perform patient check-in and check-out processes efficiently and accurately
• Deliver exceptional customer service to patients, providers, and visitors
• Schedule, confirm, and coordinate patient appointments
• Provide clear and accurate information to patients and guests
• Update patient demographic and insurance information
• Notify patients of appointment changes, cancellations, or rescheduling as needed
• Perform routine administrative tasks to support clinic operations

Required Qualifications

• Previous experience working in a medical office setting
• Professional and effective telephone manner
• Excellent customer service skills with strong verbal and interpersonal communication abilities
• Strong organizational skills with attention to detail, accuracy, and timeliness
• Proven reliability and excellent attendance
• Ability to handle confidential and sensitive patient information while fully complying with HIPAA regulations

Preferred Skills

• Experience using Epic
• Strong proficiency in Microsoft Excel

Additional Information

• Must be able to work flexible hours when needed to support clinic operations
• This role supports multiple specialties and requires adaptability and a patient-focused mindset

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.


Job Reference: JN -052026-421650