Medical Receptionist

Job Description

Job Description

Medical Receptionist (Full-Time) – Pediatric Practice

Locations: Woodbridge, CT (Primary) & New Haven, CT (As-Needed)

Hours: Monday – Friday, 9:00 AM – 5:00 PM (with flexibility until 5:30 PM on late-doctor days in Woodbridge)

Position Type: Full-Time

The Role

As the face of our practice, you will be the first warm smile our patients and their parents see! This position is primarily based in our Woodbridge office, but requires the flexibility to travel and cover our New Haven office as needed.

Key Responsibilities

• Patient Check-In/Check-Out: Greet patients and families with a warm, welcoming attitude. Verify insurance and collect co-pays.

• Phone Management: Manage a multi-line phone system by scheduling appointments, taking accurate messages, and routing calls.

• Administrative Support: Maintain accurate electronic patient records and manage daily administrative tasks.

• Team Collaboration: Collaborate closely with clinical staff to ensure a smooth, efficient daily patient flow.

What We Are Looking For

• The Ultimate Team Player: You are reliable, punctual, and always ready to step in and help your colleagues.

• Multi-Tasking Pro: You can handle a ringing phone, a checking-in parent, and a doctor's question without losing your cool.

• Tech-Savvy: Solid computer skills are a must.

• Bonus Points: Prior experience with Electronic Health Records (EHR) systems is a major plus!