Customer Service Representative

Job Description

Job Description

Position:Customer Service Specialist
Location:Grand Blanc, MI
Pay:$18-20 per hour depending on experience
Shift:Monday–Friday, 8:00AM-5:00PM

This is a temporary position from October to January

Are you dependable and customer-focused? Do you describe yourself as detail-oriented, organized, and comfortable working in a fast-paced environment? Interested in hearing more? Apply now at Q-Staffing.com. This position is a great resume builder!

Responsibilities:

1. Customer Demand Management- Negotiate New ship date (inside lead time)
2. Customer management – Manage Orders and systems as required
3. Manage Customer Portals and Specific customer requirements
4. Assist with Department Goals initiatives
5. Develops positive relationships both internally and externally.
6. Manage Customer Ratings
7. Act as “Voice of the Customer” while understanding financial impacts of organization
8. Other duties as assigned

Requirements:

1. Previous customer service, administrative, or order entry experience preferred 
2. Strong attention to detail and organizational skills 
3. Ability to manage multiple tasks in a fast-paced environment 
4. Proficiency with Microsoft Office; Excel experience preferred 
5. Strong written and verbal communication skills 
6. Basic math skills 

Why work for Qualified Staffing?

1. We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits that we offer our Corporate employees. 
2. Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once!

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