Clinical Operations Manager

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Free uniforms
• Paid time off
• Vision insurance

About the Role:
Essential Eyecare & Optical in Longwood, FL is looking for a dynamic and experienced Clinical Operations Manager to lead our primary care and vision therapy office. This is an exciting opportunity to make a meaningful impact on patient care while driving the day-to-day success of a thriving practice. If you're a healthcare operations professional with a passion for eye care, we'd love to meet you!

Responsibilities:

• Oversee daily clinical operations for a primary care and vision therapy office, ensuring smooth and efficient workflows
• Lead, mentor, and manage clinical and administrative staff to maintain high standards of patient care
• Assist in scheduling, patient flow, and treatment planning support
• Ensure compliance with healthcare regulations, HIPAA standards, and office policies
• Collaborate with optometrists and vision therapists to optimize clinical protocols and patient outcomes
• Monitor and manage inventory, equipment, and supply needs for clinical operations
• Track key performance metrics and implement process improvements to enhance efficiency and patient satisfaction

Requirements:

• 2+ years of experience in healthcare or clinical operations management, preferably in optometry or ophthalmology
• Strong knowledge of primary eye care practices and/or vision therapy programs
• Proven leadership and team management skills in a clinical setting
• Familiarity with EHR/EMR systems and medical office software
• Excellent organizational, communication, and problem-solving abilities
• Knowledge of healthcare compliance, billing, and insurance processes
• Patient-focused mindset with a commitment to delivering exceptional care experiences

About Us:
Essential Eyecare & Optical is a trusted provider of comprehensive eye care and vision therapy services in Longwood, FL, dedicated to improving the lives of our patients through personalized, high-quality care. Our patients love us for our attentive, compassionate approach and our commitment to cutting-edge vision solutions. Our team thrives in a collaborative, supportive environment where every member plays a vital role in making a difference.