Field Engineer

Position Summary The Field Engineer will serve as engineering support for our sales team, assisting with construction management and after‑sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Dallas. The position will include both field and office work. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes. Why Work for CaptiveAire? Nation’s leading manufacturer of commercial kitchen ventilation systems, now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price. Strong commitment to the development of our employees, including continuous education opportunities such as sponsorship for Professional Engineering license and weekly webinars and company‑developed technical videos. A Day In The Life This position encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning design, procurement, coordination, and post‑sale support. Typical Tasks Include Estimated 50% to 75% of time spent in the field on job sites. Supporting installations and equipment start‑ups to ensure high quality outcomes and adherence to engineering principles. Handling complex troubleshooting issues. Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service. Primary Job Responsibilities A combination of field work on job sites and data analysis and remote troubleshooting using building management system (travel required). Product support – troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions. Maintain expert level knowledge of all CaptiveAire products. Work closely with engineering team, service team, local sales team and customers to determine best outcomes on installed jobs. Be on site for construction trade coordination meetings and startups to ensure a good outcome. Review and analyze data gathered from installed equipment to make product improvements, utilizing CASLink remote monitoring system. Use mechanical building design knowledge to review customer applications and suggest operational improvements. Perform third‑party training for outside contractors on CaptiveAire products. Provide reports to Regional Manager and other teams on customer feedback, challenges, quality, product improvements, and issues. Required Skills 0–5 years experience. 4‑year technical degree in mechanical, electrical, construction or science‑oriented curriculum preferred. Hands‑on, technical internship/co‑op experience preferred. Must enjoy hands‑on product exposure. HVAC and/or electrical experience strongly preferred. Multi‑tasking, problem‑solving and strong communication skills a must. Expectation of FE Exam completion within 6 months of employment for engineering graduates. Must be a “go‑getter”. Must be able to travel for training. Benefits Medical, dental and vision insurance. Disability & life insurance based upon election of medical insurance. 401(k) with employer match. Paid holidays. Paid time off (PTO) based upon tenure. Flexible spending account (FSA). Tuition reimbursement, including for Professional Engineering (PE) license. Relocation assistance. Salary $70k–$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits. Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other prohibited basis. To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship for employment visa status, now or in the future. #J-18808-Ljbffr Captiveaire - Region 114 Western PA