Case Manager

Note: Current Employees must use the Workday Job Hubs career section to apply for this position.

The mission of Yakima County Government is to provide accessible, responsive and responsible public service through leadership and teamwork committed to understanding and meeting public needs.

Our Values:

• Integrity
• Common Sense
• Innovation
• Accountability

Position Data:
Case Manager-J23-U11-H

Regular

Non-Exempt (eligible for overtime)

Overview:
Pay Range: $27.44 - $34.80 per hour (AFSCME Pay Plan, B24 Step 1-13)
Hiring Range: $27.44-$29.12 per hour (AFSCME Pay Plan, B24 Step 1-4 DOQ)

Job Closing Date: June 1, 2026

There is one Case Manager opening with the Yakima County Juvenile Court.
Probation Department Case Managers deliver direct services to youth involved in diversion, probation, truancy, and at-risk programs. Their responsibilities include, but are not limited to, conducting screenings and assessments to determine appropriate service referrals, and monitoring compliance with court-ordered requirements in coordination with Probation Officers and supervisory staff. Case Managers facilitate both individual and group sessions addressing areas such as life skills development, emotional regulation, healthy relationships, and other topics responsive to identified risks and needs. Additionally, they collect urine specimens to support substance use disorder monitoring and ensure adherence to treatment requirements, as well as oversee compliance with mental health services, prescribed medications, and school attendance and progress. Case Managers coordinate service referrals and collect and report statistical data for grant compliance.

Benefits included in position:
-Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD)
-Retirement Benefits
-Paid Vacation
-Paid Holidays
-Paid Sick Leave

Note: This is an AFSCME 87P unit position.

This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections)

Responsibilities:

Essential Duties:

Conducts youth screenings to gather information about substance use, mental health, social histories, school attendance. Exchanges information and concerns with appropriate court staff, management and service providers. Maintains youth records and documents compliance and all contacts with youth, family, providers, schools, community organizations.

Runs monthly service eligibility reports for youth on diversion and probation to determine service suitability and referrals based on risk and need. Completes referral forms and forwards to community providers. Receives monthly and quarterly reports from providers outlining youth compliance with court orders. Distributes compliance reports and corresponding invoices to appropriate Probation Officers and financial unit staff. Prepares monthly statistical reports for management and administration

Maintains youth case records and documents and reports compliance, UA results, provider progress, school attendance, employment status, parent/guardian contacts and other youth activity.

Provides individual and group sessions to or for Juvenile Court youth such as life skills, emotional regulation, parenting, healthy relationships, truancy, and other risk and need responsive topics. Collects urinalysis, to ensure chemical abstinence, provides testimony in court regarding youth compliance and progress in skills groups. Provides youth transportation for services, educates youth and families regarding transportation, food, housing and other services in the community. Meets with youth and guardians to determine family and youth needs are being met.

Promotes and advocates program services, Plans, develops and implements events and presentations, workshops, orientations and community forums. Provides program information to employers, youth, care providers, and the public regarding issues such as education, employment, substance use disorder, treatment alternatives, counseling services, and community service.

Other duties required.

Education & Experience:

Associate degree or two-year technical certificate: Type of degree/certificate: Human Sciences or related field AND 3 years of direct service case management or social service program experience or an equivalent combination of education and experience which provides knowledge, skills and abilities sufficient to successfully perform the essential duties of the job.

Required:


• Valid Washington State Driver's License and proof of insurance at time of appointment.

• Successful completion of a comprehensive criminal background investigation and general employment verification.

• Successful completion of a criminal and abuse/exploitation history disclosure statement pursuant to Chapter 486 Laws of 87, Sections 1 5. Criminal arrest history or history of traffic offenses may be disqualifying.


• Individual Alternative Choice training (i-ACT) and certification within one year of employment.

Preferred:

• Bilingual in English/Spanish

• Experience working with youthful or adult offenders

Equipment Used:

Computer, printer, copier, telephone, cell phone, fax, projector, county passenger vehicles

Working Conditions:

This position is rated as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


Environment: travel and may be required to work outside of standard business hours, work in locked down facility(s).


Physical Demands: bending, carrying, handling, lifting, pushing, pulling, reaching, sitting, standing, walking, fingering, hearing, crouching, talking, and visual acuity.

Intellectual Demands: ability to multitask, confidentiality, ability to work under pressure, ability to articulate and communicate information in conversations, ability to follow written instruction, and ability to follow verbal instruction.

Knowledge:

Case management theories, practices and principles

Contracting principles and techniques

Terminology, laws and rules, regulations governing juvenile justice

Technical program delivery methods, systems and techniques such as court and criminal justice system, substance use disorder treatment resources, mental health treatment resources.

Operational methods. Principles, issues and service standards of juvenile justice supervision and programming

Urinalysis administration and collection

Customer service techniques and team building concepts

Skills (and abilities):

Using a personal computer and related software applications, and operating basic office equipment;

Collecting, compiling, organizing and maintaining information and notes of progress and compliance;

Determining appropriate course of action and making recommendations;

Interviewing and counseling offenders;

Applying time management and work organization techniques and methods;

Applying crisis management, de-escalation, safety and security techniques;

Detecting drug and alcohol use/abuse and using equipment for the detection of such;

Preparing and giving presentations and facilitating groups;

Evaluating and assessing needs and developing, implementing and monitoring case plans and preparing related reports;

Applying authority and confronting individuals;

Complying with laws, codes, ordinances, and regulations;

Conducting investigation, field observations and surveillance;

Establishing and maintaining effective interpersonal relationships with County and other officials, at all organizational levels and with the public; and

Communications, oral and written, sufficient to interview, exchange or convey information and to receive work

"AN EQUAL OPPORTUNITY EMPLOYER"
Minorities, Females, Protected Veterans and the Disabled are encouraged to apply.

Yakima County ensures equal employment opportunities regardless of a person's age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish the information.

Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information.

Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to or contact your federal loan servicer.

In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States.

Yakima County is an E-Verify Employer.