Senior Station Manager

Job ID: 10454481 | Amazon.com Services LLC Candidate must be open to any location within a 50-mile radius. Responsibilities Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations Drive vision for station team and initiative creation to enable functional area and the station to meet and exceed the business plan Problem‑solve to close gaps between performance and goals Set and clarify requirements and expectations for Operations, Area and Shift Managers, measure performance, provide feedback and hold Managers accountable Manage an environment concerning the delivery of Amazon orders directly to our customers, operating on a 24/7 basis amid rising volume and complexity Maintain day‑to‑day relationships with multiple Delivery Service Providers (DSPs) Present operational metrics regularly to the senior leadership team Hire and develop top talent, creating and implementing a talent plan including acquisition, performance, career management, learning and development, succession planning and employee engagement Leverage Operations, Area and Shift Managers by sourcing ideas and incorporating them into improvement plans for the functional area Cultivate a strong culture and engagement throughout all levels of the delivery station team Take proactive steps to ensure that best practices are shared across all departments, shifts and throughout the network Work with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, and to provide needed support for other staff initiatives Basic Qualifications Bachelor’s degree or equivalent 7+ years’ direct management experience, including salaried, hourly and agency workforce, in a logistics, fulfillment, last‑mile manufacturing, engineering, production or distribution environment Demonstrated track record of delivering performance and finance‑based results in high‑pressure environments Experience with performance metrics, process improvement and lean techniques Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems Excellent communication skills (including local language and English, written and verbal) Experience managing third‑party resources on a regional or national scale Experience managing contingent workforce in a business with peak seasons Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays Preferred Qualifications Degree in Engineering, Operations or related field and MBA preferred Experience in a startup environment Ability to handle changing priorities and use good judgment in stressful situations Interest in long‑term career development The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications and location. Amazon also offers comprehensive benefits, including health insurance, 401(k) matching, paid time off and parental leave. Learn more about our benefits at USA, TX, Austin - 135,000.00 - 182,700.00 USD annually USA, TX, Georgetown - 135,000.00 - 182,700.00 USD annually USA, TX, Round Rock - 135,000.00 - 182,700.00 USD annually Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr