Clinical Program Coordinator

Metabolic And Bariatric Program Coordinator Registered Nurse (RN)

The Metabolic and Bariatric Program Coordinator Registered Nurse (RN) supports and manages the coordination, facilitation, and operational execution of the Metabolic and Bariatric Surgery Programs at Health First. The Metabolic and Bariatric Program Coordinator RN works to validate and maintain the alignment of the Metabolic and Bariatric Surgery Program with accreditation, quality, and patient experience standards. The Metabolic and Bariatric Program Coordinator RN works alongside leadership, surgeons, clinical, and operational teams to enable the delivery of education, care navigation, support for data and outcomes, support groups, program activities, ensuring a safe, compliant, and patient-centered Metabolic and Bariatric Surgery Program across the Health First Integrated Delivery Network (IDN).

Primary Accountabilities

1. Oversees the coordination and activities for bariatric patients, through the delivery of education, guidance, and care navigation during the pre, peri, and post-operative phases of the process; ensures all activities across the program are in alignment with accreditation and regulatory requirements.
2. Coordinates and delivers patient education including pre operation, nutrition, and reinforcement of expectations and care pathways after the patients operation.
3. Facilitates support groups for bariatric patients by scheduling, tracking attendance, building and implementing curriculum, and ensuring the presence of licensed individuals, supporting patient engagement and outcomes that produce positive long-term results.
4. Verifies and supports in maintaining the programs adherence to accreditation and regulatory standards, guidelines, while collaborating with leadership, and designated registry stakeholders to ensure timely follow-ups, collection of date analytics, and reports on outcome metrics.
5. Identifies and acquires data and trends to aid in the application of improvement actions, related to outcomes, experience, and care processes for patients to support the development and implementation of quality improvement initiatives.
6. Partners with Enterprise Revenue Cycle Teams (e.g., Payor Access, Coding, Billing) to help coordinate patient insurance, bring awareness to financial clearance, and remain compliant with bariatric-related billing and documentation expectations and standards.
7. Provides education to Associates on the needs of bariatric patients, including special equipment, care pathways, and recognizing complications in post-operative phases.
8. Champions readiness with equipment and supply needs, availability coordination, and communication of requirements, ensure all appropriate teams have awareness to requests; maintains program documentation and communication resources to ensure the continuous support of patient experience, consistency, and alignment with IDN values and expectations.
9. Serves as a resource to community by coordinating and facilitating education and outreach activities (e.g., seminars, presentations, events, classes), in partnership with leadership, and Corporate Marketing and Communications to support the communitys awareness of the program, and drive growth.

Work Experience

• Education: Associates degree in Nursing (ASN) or Nursing Diploma.
• Work Experience: None
• Licensure: Registered Nurse (RN) licensure in the State of Florida.
• Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
• Skills/Knowledge/Abilities:
1. Proficient in MS Office Teams, Outlook, Word, Excel, PowerPoint, Visio, etc.
2. Strong patient education, communication, and coordination skills.
3. Ability to travel to various Health First facilities, and work in different environments across the IDN.
4. Ability to interpret clinical information and support outcomes tracking and quality initiatives.
5. Strong organizational skills with attention to detail and followthrough.

Preferred Qualifications

• Work Experience: Three (3) years experience in surgical, bariatric, or relevant specialty program coordination.

Physical Requirements

• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

About Health First

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.