Clinical Manager

Location: Melbourne, FL Job Type: Full-time Compensation Package: Starting at $25/hr, base + bonus opportunity, with potential growth. Schedule/Availability: Clinic Operating Hours (including mall holiday and weekend availability); subject to change. Ability to commute/cover other clinics: Reliable commute to home clinic location and periodic travel to additional clinics as needed. Physical Requirements & Environmental Conditions: This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time. Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs. Frequently talking and listening to clients in person and on phone. Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices. Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus. About This Exciting Role Skin Laundry is growing & glowing! We have multiple new clinics opening across the U.S. We are looking for laser-focused Assistant Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics. In this role you will partner directly with the Clinic Manager to support sales & retention strategies, customer service initiatives, and clinic operations. Responsibilities Create curated client experiences Present & promote customized laser facials best suited for current and prospective clients’ personal skincare needs. Discuss the importance of the skin care protocols & products suggested by the medical team. Establish and maintain effective client retention processes. Celebrate the success of clients’ results. Partner with Clinic Manager to meet & exceed revenue goals for the clinic. Use KPIs and propose action plans to elevate client experience. Plan and operate within the approved budget. Adjust staffing levels according to policy and standards. Support clinic success by improving efficiency and accuracy within all business processes and procedures. Assist with orientation, training, coaching, and developing staff members. Establish adequate staff levels to ensure timely patient visits. Strong communication skills, ability to multitask, and comfort with computer/store systems. Partner with clinic team to provide a people-oriented, respectful & inclusive workplace of belonging. Respect and support all team members individuality, help provide an enjoyable clinic environment & opportunities for development and growth. Understand opportunities and support the team to meet personal & clinic business goals every day. Uphold organizational relationships with Skin Laundry’s “One-Team” Leadership Mentality. Review and authorize timecards & time-off requests. Ensure established inventory standards for all supplies and equipment. Problem solve challenges and communicate solutions effectively. Maintain a safe work environment. Partner with Clinic Manager in developing staff. Complete employee evaluations as needed. Qualifications Ideally 1-2 years of management experience in a retail environment. Comfortable with selling in a high-volume retail clinic. Passion for accessible and inclusive skin care beauty for all skin types. Enjoy working one-to-one with clients. Proficiency in Retail Math, MS Office Suite, and Outlook. Exceptional customer service and outreach skills, while driving clinic success. Commitment to creating an uplifting and positive company culture with diversity, inclusivity, and equity. Self-motivated, holds yourself and others to exceptional standards. Strong verbal and written communication skills. Adept at influencing others. Enjoys collaboration and thrives in a team environment. Enthusiast for continuous learning and growth. Benefits Skin Laundry Complimentary Employee Treatment & Product Discount Program Vacation leave, sick leave, and 10 Paid holidays Health insurance options: Medical, Dental, Vision 401(k) plan Flexible Spending Accounts (FSA) – Health Care and Dependent Care Voluntary Life insurance for employee, spouse, and child(ren) Employee Assistance Program (EAP) Voluntary Accidental Death & Dismemberment (AD&D) Voluntary Commuter Benefits Voluntary Legal Benefits Voluntary Group Accident insurance Voluntary Critical Illness insurance Voluntary Hospital Indemnity insurance ADP LifeMart - discounted products, services, and experiences Equal Opportunity Employer At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military and veteran status, and any other characteristic protected by applicable law. Accommodation Assistance Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact View email address on click.appcast.io #J-18808-Ljbffr