Receptionist
Professional Therapy Solutions
The In2Great Receptionist: Phone Responsibilities Answer all phone callspleasantlyand direct as needed Answer all questions patiently and politely Check voicemail daily, return phone callswithin 24 hours of message, relay messages left on VM toappropriate people IF VM is inquiring about services- fill outa newintake form with allinformationavailable from VM Intakes Answers phone calls in a kind,knowledgeableand diligent manner Gather allinformationneeded for new patient referrals Fill out thedigitalintake formin its entirety Immediatelysend a messagein theINTAKESTEAMS to let the Head of Department know aboutnewintake Get insuranceinforegardlessof inor out of network status. Send the family the “Welcome “DocuSign/Email”
ADDITIONAL FRONT DESK RESPONSIBILITIES:
Add to “Intake referrals by month” LOMN Responsibility Manage the waiting area Charting for new Clients Conversing with several departments and therapists Web contact Respond to Web Contact Inquiries Start your day by checking the designated email inbox where web contact inquiries are received. Make sure to do this regularly to stay on top of new inquiries. Check in clients: Check in all clients upon arrival Alert therapist that their client arrives via teams Filing Assistswith filingall paperwork as necessary Assistswith filing charts when necessary Intake packets Copy and stuff hard copies of the intake paperwork packet as needed. #J-18808-Ljbffr Professional Therapy SolutionsVacancy posted 2 days ago
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