Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

McDonald's Works for Me

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay
  • Medical, dental and vision coverage
  • 401k with matching contributions
  • Paid time off equal to 2% of gross earnings
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Discount programs
  • Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Cincinnati, OH vacancy
  • $100k

     ...seeking an experienced General Manager to lead operations for their 117-room full-...  ...you will manage daily operations, ensure guest satisfaction, and achieve the hotel’s business...  ...The ideal candidate will have extensive experience in room management and food & beverage. The... 
    Suggested

    Rolling Hills Hospitality

    Cincinnati, OH
    1 day ago
  •  ...A leading valet service provider in Covington, Kentucky is looking for a Valet Ramp Captain...  ...the safety and efficiency of parking guest vehicles while providing exceptional service...  ...have at least 2 years of management experience and a valid US Driver's License, along with... 
    Suggested

    EVOLUTION PARKING & GUEST SERVICES

    Covington, KY
    4 days ago
  • $19.48 - $22.25 per hour

     ...Serve as the primary point of contact for guests, delivering exceptional customer service...  ...welcoming and efficient guest checkout experience Communication Communicate...  ...Consistently certified as great place to work A Leading Disability Employer as noted by the... 
    Suggested
    Full time
    Rotating shift
    Weekend work

    Disabledperson, Inc

    Cincinnati, OH
    2 days ago
  • $17 - $18 per hour

     ...242 Salary Range: $17.00 - $18.00 Hourly Reports to: Customer Experience Manager Classification: Full-Time / Non-Exempt / Hourly / On-Site...  ...health insurance Unlimited Shooting – Free Classes Industry‑leading online and in‑store discounts Manufacturer rewards and points... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Weekend work
    Afternoon shift

    Range

    Blue Ash, OH
    4 days ago
  • $14.25 - $14.75 per hour

     ...Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity:...  ...Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    The TJX Companies , Inc.

    Newport, KY
    5 days ago
  • $18 per hour

     ...Part Time Lead Supervisor Immersive Entertainment Location: Newport, KY Employment Type: Part Time Compensation...  ...play together. Inside our interactive Gameboxes, guests team up for unforgettable experiences powered by projection mapping, touchscreens, motion tracking... 
    Part time
    Flexible hours
    Shift work
    Afternoon shift

    Immersive Gamebox

    Newport, KY
    4 days ago
  •  ...manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Experience Coordinator will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a... 
    Work at office

    Ironwear

    Deer Park, OH
    4 days ago
  • $17 - $18 per hour

     ...Customer Experience Coordinator Support Center - BLUE ASH, OH 45242 Overview Salary Range $17.00 - $18.00 Hourly Description...  ...insurance Unlimited Shooting Free Classes Industry-leading online and in-store discounts Manufacturer rewards and points... 
    Hourly pay
    Full time
    Work at office
    Weekend work
    Afternoon shift

    Range

    Cincinnati, OH
    12 days ago
  •  ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a...  ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across...  ...values: Generosity First, Always: We lead with kindness. Our best work happens when... 
    Local area
    Shift work

    CAVA

    Cincinnati, OH
    3 days ago
  •  ...shift Baker Requirements Commits to the 3 C's of Crumbl: Customer Experience, Cookie Quality and Cleanliness Strong communication, time and...  ...and Maintain Eye Contact Make Emotional Connections with Guests Honor and encourage others to follow the visions and values of... 
    Part time
    Flexible hours
    Shift work
    Night shift
    Early shift

    Workstream

    Cincinnati, OH
    4 days ago
  •  ...Silver's - Urgent & Immediate Hiring for a Highly Skilled Team Lead Are you searching for a fun and loving workplace where...  ...enthusiastic, fast-paced environment focused on delivering outstanding guest experiences? Join Long John Silver's, a beloved brand with a 50-year... 
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Long John Silver's

    Cincinnati, OH
    2 days ago
  •  ...Hiring: Immediate Opening for a Dynamic, Highly Skilled Shift Lead! Are you searching for a fun and loving workplace...  ...role where your leadership can directly enhance the dining experience for every guest? If you answered yes, this exciting opportunity at Donatos... 
    Hourly pay
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Day shift

    Donatos Pizza

    Milford, OH
    4 days ago
  • $3,000 per month

     ...luxury wellness spa is seeking a Spa & Aesthetics Sales Manager to drive client experience and revenue. This role involves developing sales strategies, fostering client relationships, and leading a front desk team. The ideal candidate has a strong sales background,... 

    Dermafix Spa

    Cincinnati, OH
    4 days ago
  • $23 per hour

     ...immediately for a full time FRONT OF HOUSE LEAD SUPERVISOR position. Location : P&G - 1...  ...More details upon interview. Requirement : Guest services skills required. *Internal...  ...based on their abilities, achievements, and experience without regard to race, national origin,... 
    Hourly pay
    Full time
    Part time
    Local area
    Immediate start
    Remote work
    Worldwide
    Monday to Friday
    Flexible hours

    Compass Group, North America

    Cincinnati, OH
    2 days ago
  •  ...Ohio 45326 Position Summary This role is responsible to lead the day-to-day activities of the department operations in a retail...  ...Follow all Food Safety and Cleaning Expectations Follow Guest Experience Guidelines May be assigned tasks in other departments based... 
    Immediate start
    Visa sponsorship
    Work visa

    SpartanNash

    Cincinnati, OH
    5 days ago
  •  ...Front End Lead The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing...  ...assigned. Annual certification required. Experience Required: 1 to 3 years Education Desired:... 
    Traineeship

    Giant Eagle

    Cincinnati, OH
    4 days ago
  • $14 per hour

     ...Newport Aquarium Photography Team Lead - Part Time Job Category: Merchandise Requisition...  ...' Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures...  ...from hosts and guests regarding the guest experience. Maintain knowledge of activities, aquatic... 
    Hourly pay
    Part time
    Flexible hours
    Afternoon shift

    Herschend Family Entertainment

    Newport, KY
    5 days ago
  •  ...phlebotomy training (Required) ~1 - 2 years' experience in phlebotomy (Required) ~ Working...  ...be an organized individual capable of leading, prioritizing, and working independently...  ...saying "hello" Acknowledge when patients/guests are lost and escort them to their destination... 
    Hourly pay
    Full time
    Shift work
    Night shift
    Weekend work

    TriHealth Inc.

    Cincinnati, OH
    3 days ago
  •  ...Shift Lead Part Time 25 - 35 Hours Cincinnati Anderson Altitude Trampoline Park is seeking driven, accountable, guest-focused Shift Leads ready to elevate the guest experience and support the relaunch of key park attractions. This role is perfect for leaders who thrive... 
    Part time
    Seasonal work
    Shift work
    Night shift
    Weekend work
    2 days per week

    Altitude Chicago Trampoline Park

    Cincinnati, OH
    6 days ago
  •  ...you don't need to change who you are to experience a revival. We believe shopping is a sport...  ...difference in people's lives. They will lead and direct all activities required to achieve...  ...all store goals, including best of class guest service, sales objectives, human... 
    Live in

    Altar'd State

    Cincinnati, OH
    4 days ago
  • $15 per hour

     ...Sweet Dreams Candy Store Team Lead at Newport Aquarium - Weekends Part Time Job Category...  ...' Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures...  ...employees and guests regarding the guest experience. Maintain knowledge of activities, aquatic... 
    Hourly pay
    Part time
    Flexible hours
    Weekend work
    Afternoon shift
    Weekday work

    Newport Aquarium

    Newport, KY
    4 days ago
  •  ...Culinary Lead With over 58 stores and the largest avocational cooking program in the...  ...throughout every stage of their culinary experience by combining culinary expertise, business...  ...experience by leading a customer-focused, guest obsessed culture in both the kitchen and... 
    Work at office
    Local area
    Flexible hours
    Night shift

    Touch of Modern (CSC Generation)

    Cincinnati, OH
    6 days ago
  • $16 per hour

     ...Newport Aquarium Foods Team Lead Job Category: Food Requisition Number: NEWPO006386 Location: Newport, KY 41071, USA...  ...Herschend Family Entertainment Core Values and Newport Aquarium Guest Experience Standards, Policies and Procedures, and Safety Protocols to ensure... 
    Hourly pay
    Full time
    Temporary work
    Flexible hours
    Afternoon shift

    Newport Aquarium

    Newport, KY
    4 days ago
  • $13.5 - $15.25 per hour

     ...Food & Beverage Lead- Store 145- First Shift (Mon - Sat 4am-12pm - 5 day workweek) - Pay $13.50/hr - $...  ...responsible for providing outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected,... 
    Monday to Friday
    Shift work
    Day shift

    United Dairy Farmers

    Cincinnati, OH
    3 days ago
  •  ...position will own a project workstream. Lead Consultants are responsible for managing...  ...Consultants will typically have 3+ years' experience with CPM software and/or the financial close...  ...company trip for every employee and a guest ~ Flexible PTO with no hard limit on vacation... 
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours

    Finit

    Cincinnati, OH
    4 days ago
  • $15 - $20 per hour

     ...Lead Lifeguard HealthFitness, a Trustmark company, is a proven leader in providing...  ...for all the aquatic facility members and guests. Will also act as manager on duty when leadership...  ...accredited licensing organization. Experience in event organization and management,... 
    Full time
    Immediate start
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Health Fitness

    Cincinnati, OH
    1 day ago
  • $500 per month

     ...is to make everyday eating extraordinary for our guests. We create a warm, welcoming, and memorable experience through exceptional, personal service. We're looking...  ...for guests? As a Guest Service Department Lead , you'll help bring our mission to life by supporting... 
    Hourly pay
    Work at office
    Flexible hours
    Afternoon shift

    The Fresh Market

    Cincinnati, OH
    4 days ago
  • $45k - $55k

     ...executing order and service activities to support a positive customer experience. The Customer Success Coordinator manages all supporting...  ...as the primary point of contact for pre-sale (inbound service leads) and post-sale (equipment) customer inquiries, including quotes... 
    Hourly pay
    Work at office
    Remote work
    Monday to Friday
    2 days per week
    3 days per week

    Zonatherm Products

    Cincinnati, OH
    15 days ago
  •  ...Lead Line Cook Lead line cook position available. This is a full-time role located...  ...to ensure timely service See to each guest's special needs, including any noted allergies...  ...You have 2+ years of related experience in a lead culinary role preferred You... 
    Full time
    Local area

    Fidelity Hotels

    Cincinnati, OH
    3 days ago
  •  ...Lead Line Cook American Cruise Lines, the largest cruise line in the United States,...  ...riverboats to paddlewheel queens for a steamboat experience. Our Lead Line Cooks are involved with...  ...Provides gracious hospitality to the guests and crew alike while being safe, courteous... 
    Daily paid
    Full time
    Local area
    Flexible hours
    Shift work

    American Cruise Lines

    Cincinnati, OH
    18 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!