Lead Sales Supervisor - Gilbert, AZ

Overview See’s Candies is seeking a Retail Sales Lead Supervisor for the SanTan Village Shops location. This role leads the sales team, guides day-to-day store operations, ensures excellent customer service, and supports the Shop Manager and Management Team. Key Responsibilities Assist the Shop Manager in leading the retail team, fostering a sales‑focused and customer‑focused environment. Motivate and guide team members to achieve individual and collective sales goals. Oversee day-to-day operations of the retail location in accordance with company guidelines. Ensure compliance with visual merchandising standards and product presentation. Assist in resolving customer and employee concerns in a professional and timely manner. Assist in training and developing team members on company programs, policies, and procedures. Create a positive and welcoming atmosphere for customers through effective engagement. Assist in managing cash handling procedures, protection of company assets, and banking. Ensure compliance with company policies, procedures, ethical standards, and safety protocols. Assist with inventory management and communicating inventory needs and trends to management. Submit required paperwork in a timely manner, including payroll approvals and other administrative tasks. Other duties as assigned. Minimum Qualifications Minimum 1 year of retail supervisory experience. Proven success in developing, motivating, training and coaching employees. Excellent customer service, communication, organizational skills, strong cash handling, and merchandising ability. Ability to follow, implement and enforce company policies and procedures. Strong work performance with a track record of growing the business by identifying sales opportunities and leading a sales‑driven team. Ability to learn new technologies quickly and manage change efficiently, proactively and positively. Physical ability to perform essential functions, including packing candy, stocking shelves, ringing sales, standing or walking the entire shift, and lifting up to 25 pounds frequently. Flexibility in working hours, including weekends and holidays. *Internal applicants must be in good standing. Compensation and Other Details Pay rate: $23.95 per hour. See’s Candies is an equal opportunity employer (EOE). See’s will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws. #J-18808-Ljbffr LE1 See’s Candy Shops, Incorporated