Operations Manager

Department: Warehouse/Shop Job Status: Full Time FLSA Status: Exempt Reports To: Director of Supply Chain & Operations Job Type: Regular Amount of Travel Required: Occasional Work Schedule: Day Shift Positions Supervised: Hose Shop Technician, Warehouse Lead and Warehouse Associates POSITION SUMMARY Under the direction of and in conjunction with the Director of Supply Chain and Operations, the Operations Manager supervises and oversees overall hose shop and warehouse operations, production, warehouse and hose shop inventory levels and needs, and hose shop material levels and needs. Responsible for the day-to-day execution of the Company warehouse and hose shop operations, policies, procedures and recommendations to improve productivity, quality, and efficiency of operations. Responsible for providing work direction to assigned personnel. Excellent interpersonal, organizational, verbal and written communication skills. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s)

• Monitors demand vs. plan, inventory levels, customer service levels, capacity utilization, forecast accuracy, on time delivery, purchase price variance and other key performance metrics and take appropriate action when necessary to meet objectives.
• Develop business processes which will improve overall supply chain performance while satisfying current demands and minimizing total supply chain costs.
• Build and maintain strong relationships throughout the supply chain from suppliers and negotiate, implement, and maintain supply contracts when deemed necessary; responsible for all purchasing activities and develops strategies to maximize customer service when supply disruptions or shortages are anticipated.
• Develop inventory strategies for current markets served and new product launches to ensure product availability, prevent stock outs and to minimize excess and obsolete inventories.
• Analyze broker vs buy options to ensure company is time, quality and cost competitive to the market.
• Ensure planning, purchasing, inventory and warehousing ERP parameters are complete and accurate.
• Manages product phase outs to minimize financial liabilities.
• Managers new product phase in to optimize inventory return on investment.
• Financially responsible for departmental budgets, material standard costs, warehousing headcount and inventory forecasts, while ensuring performance to budget.
• Ensure compliance with all Domestic/International Federal, State, Local and company regulations, policies and procedures for Health, Safety and Environmental compliance.
• Proven ability to analyze and plan inventory and supplier activity to meet customer requirements while minimizing inventory investment and total supply chain costs.
• Knowledge of supply chain and warehouse operation cost drivers that affect financial performance (lead times, inventory drivers, transportations costs, and material and product cost drivers).
• Knowledge of various materials replenishment techniques.
• Develop strategies to support the Company's future growth and ensuring that operations meet the Company's growth requirements.
• Provide expert leadership to all phases of procurement and operations by leading personnel to evaluate and take actions that are consistent with the Company's overall strategy.
• Monitor actual performance against performance goals to ensure productive execution of strategies, SOPs and tasks.
• Drive process improvement to optimize productivity and efficiency by collaborating on policy deployment and compliance such as ISO-9001/AS9120, Lean Warehousing, Parker Stratoflex TSO requirements or other such techniques, quality, cost reduction, cycle time, on-time delivery, safety, customer satisfaction, employee relations and performance measures.
• Help identify future leaders, mentor, and develop the leadership capabilities of the team.
• Adept at data modeling inventory, operations and supply chain business and activities for decision making, cause and effect and predictive analysis
• Other duties assigned by management.

POSITION QUALIFICATIONS
Competency Statement(s)

• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Management Skills - Ability to organize and direct oneself.
• Project Management - Ability to organize and facilitate projects to completion.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Strategic Planning - Ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.
• Analytical Skills - Ability to quantify, use thinking and reasoning to solve a problem.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Decision Making - Ability to make critical decisions while following company procedures.
• Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
• Autonomy - Ability to work independently with minimal supervision.
• Accuracy - Ability to perform work accurately and thoroughly in accordance with company quality standards and regulatory requirements.
• Efficiency - Ability to establish documented processes and best practices, monitor results and continuously improve operation efficiency.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Relationship Building - Ability to effectively build relationships with customers, suppliers, employees, and co-workers.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.

SKILLS & ABILITIES
Education: Bachelor's Degree (four-year college or technical school) or 5 years' experience in warehouse and operation management required
Experience: 4 plus years of experience; general aviation preferred
Computer Skills: Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Knowledge in technical software a plus!

Certifications & Licenses: Must have working knowledge AS-9120 regulations, LEAN techniques, or Six Sigma.
Other Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have sensitivity to safety regulations and requirements. Must be able to self-inspect personal work and correct discrepancies in a timely manner. Must be able to read Engineering Drawings and teach the assembling of units in the production area. PHYSICAL DEMANDS N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Physical Demands Lift/Carry Stand F Walk F Sit F Manually Manipulate F Reach Outward F Reach Above Shoulder O Climb N Crawl N Squat or Kneel O Bend O Grasp F Speak C 10 lbs or less O 11-20 lbs O 21-50 lbs O Push/Pull 12 lbs or less O 13-25 lbs O 26-40 lbs O Other Physical Requirements * Ability to wear Personal Protective Equipment (PPE) - Safety glasses and closed-toe shoes in shop areas.
WORK ENVIRONMENT Exposed to an office and warehouse environment. Must be able to work in a fast-paced environment. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements bay be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. The Company is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.