Patient Services Coordinator
Novant Health
Patient Services Coordinator III
Join Our Team at Novant Health
Position: Patient Services Coordinator III
Location: Rural Hall, North Carolina
Department: Family Medicine
Employment Type: Full Time, Monday-Friday, 8:00am-5:00pm
Position Overview
As a Patient Services Coordinator III, you will:
- Manage Patient Information: Accurately record and update patient demographics, insurance details, and medical histories.
- Coordinate Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service.
- Handle Billing and Collections: Post charges, process co-pays, and manage patient collections with attention to detail.
- Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency.
- Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Minimum of one year of clerical experience in a medical office setting.
- Technical Skills: Proficiency in medical office software, including EPIC systems; knowledge of medical terminology and billing processes.
- Communication: Excellent verbal and written communication skills.
- Organizational Skills: Strong ability to manage multiple tasks and priorities in a fast-paced environment.
- Cultural Competence: Ability to interact effectively with individuals from diverse backgrounds and at all levels of authority.
Benefits
- Competitive salary and opportunities for advancement.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Retirement plans with employer matching.
- Paid time off and holiday pay.
- Tuition reimbursement and student loan forgiveness programs.
- Employee wellness programs and discounts.
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID 179736
Vacancy posted 3 hours ago
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