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Medical Front Desk - HIRING ASAP

Career Strategies Inc

Job Summary


We are seeking a detail-oriented and customer-focused Medical Front Desk Receptionist to join our healthcare team. This role is responsible for managing patient check-in/check-out, scheduling appointments, verifying insurance, and providing exceptional customer service in a fast-paced medical environment.


Key Responsibilities

  • Greet patients and visitors in a professional and friendly manner.
  • Schedule, confirm, and manage patient appointments using the practice management system.
  • Collect and verify patient demographics, insurance information, and necessary documentation.
  • Process co-payments, balances, and issue receipts; maintain accurate payment records.
  • Answer multi-line phones, respond to inquiries, and route calls to appropriate staff.
  • Ensure compliance with HIPAA and confidentiality regulations at all times.
  • Maintain an organized and clean front desk and waiting area.
  • Communicate effectively with clinical and administrative staff to support smooth operations.
  • Assist with prior authorizations, referrals, and other administrative tasks as needed.

Qualifications

  • Education: High school diploma or equivalent; associate's degree preferred.
  • Experience:

    • 1+ year of experience in a medical office or healthcare setting preferred.
    • Familiarity with medical terminology and insurance verification.
Career Strategies
Vacancy posted 1 day ago
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