Partner Success Manager (Accounting/Audit Experience)

Job Overview The Partner Success Manager serves as the primary operational relationship owner for assigned partners, ensuring partner‑led implementations are visible, partner consultants are tracked through readiness and capacity signals, handoffs are complete, risks are surfaced early, and partners maintain a consistent operational point of contact inside Partner Services. This role requires working in the office three days per week, subject to change based on team and business needs. Visa sponsorship is NOT available at this time. What You’ll Do Partner Relationship Management: Serve as the day‑to‑day operational point of contact for assigned partners; maintain regular partner check‑ins; build trusted operational relationships with partner delivery leaders. Partner Tiering and Cadence: Align communication cadence (weekly, bi‑weekly, or monthly) based on partner maturity, delivery capacity, and project activity. Project Oversight and Governance: Monitor active partner‑led implementations; track project progression, risks, and completion status; ensure concerns are surfaced before they become customer‑impacting. Sales‑to‑Implementation Coordination: Coordinate issues between FloQast sales and partner delivery teams; ensure handoff materials are complete and actionable. Capacity and Readiness Monitoring: Monitor partner consultant bench strength and capacity; identify risks due to insufficient trained consultants or uneven experience. QBR and Operational Reviews: Own the operational components of partner business reviews, including performance, consultant readiness, and project health. Escalation Management: Coordinate operational escalations involving implementation quality, handoffs, or process concerns. What You’ll Bring 5+ years of professional experience demonstrating project execution, professional growth, and adaptability in a dynamic work environment. 2+ years of public accounting or industry accounting experience. BS degree in Accounting, Finance or related field. Thorough knowledge of basic accounting procedures and principles. Strong client‑facing experience. Experience working cross‑functionally with sales and implementation teams. Highly energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation. Detail oriented with strong problem‑solving and decision‑making skills. Self‑starter with a high level of initiative and follow‑through. Strong project management skills, and ability to work both independently and collaboratively to coordinate with multiple cross‑functional teams to scope, execute, and measure effectiveness of the program. Excellent communication (written and verbal), interpersonal and consultative skills. Ability to facilitate executive‑level business reviews. Strong work ethic and integrity. Ability to work well under tight deadlines and respond to rapidly changing demands. Nice To Haves / Other 1+ years of experience in partner implementation or partner management role. Prior user experience of either FloQast and/or other month‑end close software. Experience using Learning Management Systems. Experience using Customer Success/Experience systems. CPA preferred, or CPA eligible. Experience using Salesforce. Strong working knowledge of FloQast as well as experience with implementing FloQast. Compensation & Benefits Base pay range: $94,000 – $126,000. FloQast offers a competitive Total Rewards package including medical, dental, vision, family formation benefits, life & disability insurance, and unlimited vacation. Equal Employment Opportunity Statement FloQast, Inc. is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. #J-18808-Ljbffr