Clinic Manager - Topanga

Overview Clinic Manager (CM) – Topanga (Woodland Hills, CA). Skin Laundry is growing with multiple new clinics and is seeking laser-focused Clinic Managers to lead sales strategies and day-to-day clinic management. You will coach, mentor, and inspire the team to ensure successful sales, client retention, customer service initiatives, and clinic operations. You are a kind and caring leader who makes informed decisions and can overcome challenges. Location Topanga (Woodland Hills, CA) Job Type Full-time Compensation Overall CM Compensation Package: $70k - $100k + bonus opportunities Topanga Compensation Package: typically $78k - $82k base with potential for growth Schedule Clinic operating hours (as posted on website, subject to change), including mall holiday extended hours and weekend availability. Ability to Travel Reliable commute to home clinic; periodic travel to other clinics to provide coverage. Physical Requirements Retail environment: ability to walk, stand, lift and carry inventory and clinic equipment up to 25 lbs Frequent client interaction in person and on the phone Operate standard office equipment Vision requirements: close, depth, color vision, and ability to adjust focus What you will be responsible for Sales & Sales Strategy Establish and lead the execution of the brand’s business strategies to drive KPI results and achieve sales plans Develop relationships with partners and clients for new business opportunities Customize local clinic marketing and outreach plans; collaborate with Marketing to drive brand awareness and traffic Sell memberships and products with clients People Training Orient and develop new employees as part of the training program Manage day-to-day clinic operations while training new hires People Leadership Hire, develop, and motivate a team Coach and provide feedback to all team members Deliver excellent customer experience and meet service and retail targets Lead regular team communications on updates, issues, and opportunities Evaluate performance and develop individual career plans Clinic Operations Ensure consistent store operations and uphold policies/standards Develop action plans to achieve revenue targets Clinic coverage on the floor and at the front Manage inventory and forecasting for service and retail Address client issues professionally and timely Evaluate procedures and implement improvements Create and manage team schedules to meet client needs and targets About you Minimum 3–5 years of management experience in a retail environment Passion for accessible and inclusive beauty Proficient in Retail Math, MS Office Suite, and Outlook Business strategist with strong customer service and outreach skills Commitment to building an uplifting, diverse, inclusive, and equitable culture Leads and mentors others; enjoys working 1:1 with clients Driven, self-motivated, and holds themselves and others to high standards Excellent verbal and written communication; collaborative Willing to learn and evolve through coaching Benefits & Perks Employee treatment and product discount program Vacation, sick leave, and paid holidays Parental Leave Health, dental, and vision insurance options 401k FSAs (Health Care and Dependent Care) Voluntary insurance benefits (life, AD&D, critical illness, etc.) Employee assistance program (EAP) Voluntary commuter and legal benefits Equal Opportunity & Accessibility We are committed to equal employment opportunities and a diverse and inclusive environment. Accommodation requests can be made to View email address on click.appcast.io. This job description is not a comprehensive listing of duties and responsibilities and may be updated. Skin Laundry is an equal opportunity employer and will not accept unsolicited resumes from agencies. #J-18808-Ljbffr Skin Laundry