Gerente de Turno

Shift Manager Role

The shift manager plays an important role in training, developing, and leading the crew. Serves as a fundamental part of the leadership team, helps the restaurant serve the tastiest chicken and coordinates a smooth operation from start to finish to provide an exceptional customer experience.

Responsibilities

• Plan your shifts
• Ensures compliance with procedures and protocols
• Attends and resolves problems that arise in the restaurant operation
• Assists the General Manager
• Trains and leads a team without supervision
• Involves in the operational and technical training of employees
• Maintains a positive, energetic team atmosphere
• Verifies customer satisfaction/Handles customer complaints
• Applies a mindset of continuous improvement to processes and procedures
• Opens/closes restaurant
• Helps with inventory (record)
• Helps with staffing needs
• Helps with controllables and manpower: maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, and dishes and utensils.
• Follows and complies with all safety rules, policies, and procedures.

Expected Behaviors

• Be OBSESSED with service
• Friendly and welcoming attitude/Model customer orientation to other employees
• Anticipates and prevents problems with a proactive attitude
• Energetic team leader
• Must have excellent interpersonal communication skills to work with others
• Sense of urgency
• Attention to detail
• Proactively helps where most needed in the restaurant

Pay Rate

USD $22.00/Hr.