Help Desk Agent
Prospect Infosystem Inc.
Prospect Infosystem Inc. is seeking an IT support specialist to deliver Identity and Account Management (IAM) services for DWD staff and public users. You will verify identities, reset passwords, unlock accounts, and guide users toward self-service recovery. You will provide 1st and 2nd Tier IT support for internal staff, handling hardware, software, and network issues, documenting calls, escalating when needed, and contributing to a secure, efficient IT helpdesk environment. #J-18808-Ljbffr
Vacancy posted 16 hours ago
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