Business Development Representative

Harte Hanks Business Development Representative

Harte Hanks is a Business Experience Orchestrator (BXO) — a strategic partner that integrates strategy, data, technology, people, and operations to drive revenue, retention, and operational efficiency. We operate across six core capabilities: data, marketing, sales, customer care, fulfillment, and logistics, connecting the full customer and product lifecycle.

With over 100 years of heritage and a global presence spanning North America, Asia-Pacific, and Europe, we combine the scale of an international organization with a boutique, collaborative approach. We help large and mid-sized B2B and B2C brands engage and support their customers, particularly in high-touch, experienced-critical sectors.

Working at the intersection of front-office growth and customer experience with back-office execution, we enable leading organizations to design, activate, and optimize meaningful, measurable outcomes.

What sets us apart is how we deliver: relentlessly human, powered by technology, and driven by results. By bringing together people, data, and intelligent technology, we create high-impact experiences that make a difference.

As a highly connected, multi-disciplinary organization, we offer our people the freedom to grow beyond a single path, empowering them to build diverse, global careers across functions, industries, and teams.

Position Overview

Are you energetic and focused with an unstoppable motivation to succeed? Do you enjoy talking to others with confidence about topics you are passionate about? Are you comfortable performing outbound sales support in a remote environment? If you answered yes to any of these questions, you may be ready to become a #Hartemate!

As the Outbound Business Development Representative, you must become a product expert and serve as the "voice" of the company by creating a great first impression and proving a world-class experience to new prospects. You will enjoy this role if you are slightly competitive with a strong desire and ability to hit targets and exceed expectations.

Key Responsibilities

• Talk to a wide variety of new business contacts - including Owners, Property Managers, and Managers
• Cold call and prospect for leads to companies that could benefit from the new offer
• Maintain email and phone conversations with warm prospects to determine the driving factor in the purchase or sign-up decision
• Become a product/offer expert and learn strategies to communicate product/offer value
• Continually increase product knowledge by working closely with the Operations Supervisor
• Clearly communicate business decision drivers, costs, and benefits to showcase the product/offer as a strategic advantage

Requirements

• One to three years of B2B experience in inside sales, telemarketing, or customer-centric role
• Bachelor's degree from an accredited institution is preferred
• Experience working with Salesforce.com CRM and SalesLoft is preferable
• Tech Sales, Saas, and Cloud experience required
• Superior customer service, cold calling, and data entry skills
• Strong over-the-phone communication and online presentation skills
• Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
• Desire to think creatively and use problem-solving skills to assure customer satisfaction
• Ability to multi-task, pay attention to detail, and prioritize in a fast-paced environment
• Intermediate to advanced experience navigating multiple windows to provide accurate information to end users (multiple screens recommended but not required)
• Flexible attitude and demonstrated ability to hit targets and exceed expectations
• Must reside in one of the following states: AR, FL, GA, IL, KS, NH, NJ, OH, TN, TX, PA, VA
• High school diploma or equivalent, College degree preferred

What We Offer

• Access to industry-leading onboarding and training programs, powered by CVI, featuring science-backed methodologies, proven messaging frameworks, and enablement solutions tailored for modern B2B sales professionals.
• Exposure to modern outbound sales strategies, tools, and best practices used by top-performing SDR teams.
• Ongoing leadership investment in your growth, success, and career progression through mentorship, coaching, and hands-on support.
• Robust career development and progression opportunities within a complex, multi-division organization, empowering individuals to expand their expertise and pursue diverse career pathways across Sales, Marketing, Customer Experience, Fulfilment, Logistics, and other key functions.
• Group Health and Wellness (Medical, Dental, and Vision)
• 100% Remote Work
• Health Savings Account (HSA)
• Educational Assistance
• Voluntary plans, including critical illness, accident, and hospitalization
• 401k plan with Company Match and Roth contributions | Immediate vesting
• Pet Insurance, free legal services, employee discount programs, and more….

Equal Opportunity Employer / M / F/ H / V