Emergency Shelter Case Aide (Part-Time)
Labor Staffing Solutions
Emergency Shelter Shelter Case Aide (Part-Time) Position Type: Part-Time (24-30 hours per week) Shift/Schedule:
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#troy
- Consistent Schedule: Sundays and Mondays, 6:00 PM - 2:00 AM
- Flexible Coverage: Remaining weekly hours (to reach 24-30 hours) will vary based on filling in for staff vacations, call-offs, and open shifts.
- Guest Support & Relationship Building: Build meaningful rapport with guests sheltering in motels. Respond to resident requests, assist with conflict resolution, and handle crisis situations with empathy and professionalism.
- Safety & Security: Provide building coverage for our Emergency Shelter Program. Ensure the general safety of shelter guests by monitoring the grounds, conducting regular walk-throughs, and checking video cameras/surveillance equipment.
- Front Desk & Administration: Provide front desk support by answering phones, performing light clerical work, and greeting/screening residents, visitors, and volunteers.
- Data Entry & Documentation: Complete paperwork and data entry thoroughly and on a timely basis (including tracking services rendered). Utilize data systems such as HMIS (Homeless Management Information System) , Link2Feed , daily call logs, daily stats sheets, client records, and daily house logs.
- Operations & Logistics:
- Assist with delivering meals and other essential items to shelter guests. (Note: This can involve heavy lifting).
- Perform and document weekly inspections of onsite units.
- Assist with coordinating guest move-ins and exits as needed.
- Team Collaboration & Professional Development: Participate in staff and team meetings, attend trainings and workshops to enhance professional development, and represent Lighthouse positively in the community.
- Supervisor Support: Carry out any additional tasks assigned by the supervisor to ensure smooth shelter operations.
- Reliable Availability: Must be able to commit to the fixed Sunday/Monday night schedule (6 PM - 2 AM) and maintain flexibility to pick up on-call or vacation-coverage hours during the week.
- Physical Stamina: Ability to walk shelter grounds frequently and handle heavy lifting for meal/supply deliveries.
- Skills: Strong communication skills, conflict resolution abilities, and comfort using technology for data entry (HMIS experience is a plus, but training will be provided).
- Attributes: Compassionate, dependable, boundary-oriented, and able to remain calm under pressure.
Apply now!
#troy
Vacancy posted 3 days ago
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