Operations Manager - Insurisk

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Job Description Support all key functions in a dynamic, expanding, fast‑paced MGA. Support new and existing opportunities, onboarding new programs including analyzing program requirements for successful implementation. Work with developers and vendors supporting core underwriting systems/policy administration/premium/claims. Train and support users during implementations, troubleshooting exercises. Create and recommend operational workflow efficiency for lines of business via documentation and workflow support, training tools, IT enhancement and/or support business outsource workflow. Continual educational development in all aspects of the business to support and lead initiatives. Support monthly reporting requirements and analyze data, premium, policy information, troubleshoot data, liaise with internal IT data managers, work with our carriers and markets. Support underwriting audits, internal/external, compliance (surplus lines, state requirements, etc.) Improve, identify and implement processes for efficiency in placing and tracking business. Act as a "go‑to" person for program team, clients, design, underwriting, sales strategies, etc. for direct access and non‑direct access carriers. Identify and communicate carrier specialties for greater efficiency and process development. Recommend and suggest process improvements for identifying issues and developing solutions for greater efficiency. Provide proactive customer service driven to achieve revenue plan. Process/complete case management requirements for both light and full‑service model. Benefits General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we’re committed to supporting every aspect of teammates’ well‑being – physical, emotional, financial, social, and professional. Our best‑in‑class benefits program is designed to care for the whole you, offering coverage and support. Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. Growth: Advance your career with our learning and leadership development programs. Innovation: Work in a forward‑thinking environment that values new ideas. Community: Be part of a supportive team that celebrates success together. Benefits: Enjoy competitive compensation, health benefits, and retirement plans. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law ( Pay Transparency Nondiscrimination Provision E-Verify ( Who We’re Looking For We seek passionate individuals who thrive in a fast‑paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you. #J-18808-Ljbffr CRC Insurance Services, Inc.