Bilingual Lead Manager & Executive Assistant (Real Estate)

YOUR R.E.S., a Dallas–Fort Worth real estate investment company that buys, renovates, and resells single-family homes, is hiring a remote Bilingual Lead Manager & Executive Assistant to work directly with the owner.

Your primary job is to own our lead pipeline from first contact to booked appointment: manage every lead in the CRM, respond fast, follow up relentlessly, qualify sellers, and set appointments for the owner. You will also provide executive assistant support and help coordinate Spanish-speaking contractors when needed.

This role is a fit for an experienced bilingual lead manager, ISA, appointment setter, or real estate VA who is confident on the phones, highly organized, and metrics-driven. Experience with Follow Up Boss, REI Reply, BatchDialer, or CallTools is strongly preferred.

**Compensation:** $9.00–$12.00 USD per hour base (full-time, 40 hrs/week) plus performance bonuses: $10 per completed appointment, 2% of net profit on every closed transaction, and bonuses for appointments set and quarterly targets. Top performers earn the equivalent of $19+/hour ($40,000+/year). This is not a commission-only position.

Remote position based in Dallas, Texas. We are onboarding soon; applications with a cover letter are reviewed first.

**Lead Management (Primary)**

* Own the CRM end to end: every lead, stage, and follow-up task, with accurate notes, tags, and stages.
* Respond to inbound seller leads (web, calls, texts, PPC, direct mail) within five minutes during business hours, in English or Spanish.
* Qualify sellers on motivation, timeline, condition, price, and equity/mortgage position.
* Set appointments on the owner's calendar and send confirmations and reminders to reduce no-shows.
* Follow up on warm, cold, and aged leads by phone, text, and email; work long-term nurture lists.
* Make outbound calls to marketing lists and re-engage past leads, logging every disposition.
* Track lead source, contact, appointment, and conversion metrics; submit a weekly pipeline report each Friday by 5:00 PM CT.
* Help manage lead lists and drip/follow-up campaigns, flagging which channels produce quality leads.

**Executive Assistant Support (Secondary)**

* Manage the owner's calendar and inbox, prepare documents from templates, track expenses, and follow up on open tasks.
* Coordinate with Spanish-speaking contractors and vendors via WhatsApp, phone, and email when needed.
* Document SOPs and propose improvements to the lead and follow-up workflow.

**Qualifications**

* Native or near-native English and Spanish, written and spoken, with strong phone skills in both (assessed live in the interview).
* 2+ years in lead management, inside sales/ISA, appointment setting, call center, or real estate VA work, ideally for a US real estate investor or brokerage.
* Proven record of hitting call, contact, and appointment metrics; comfortable with high call volume.
* Experience with at least one CRM or dialer; proficiency in Google Workspace.
* Highly organized and disciplined about clean CRM data and current tasks.
* Available 8:00 AM–5:00 PM Central Time, Monday–Friday, with 50+ Mbps internet, backup hotspot and power, a quiet workspace, and a professional headset.
* Self-starter who works without daily supervision and communicates proactively.
* Zapier, drip campaigns, or marketing automation experience is a plus.

**About Us**

We help homeowners facing foreclosure, probate, divorce, financial hardship, liens, code violations, and other tough situations find a stress-free path forward with cash offers and flexible timelines, and we make sure every family walks away with dignity and a real outcome. Small team, fast decisions, performance culture, and a real growth path.