Lodge Supervisor, Cedar Grove

The opportunity Delaware North Parks and Resorts is seeking a seasonal Lodge Supervisor to join our team at Cedar Grove in Kings Canyon, California. As a Lodge Supervisor, you will be overseeing Lodging, Food and Beverage, and Retail. Pay $21.00 - $22.00 / hour. Information on our comprehensive benefits package can be found at What we offer Weekly pay Free shift meal daily Employee discounts - 50% off at the restaurant and pizzeria, 20% off other food and beverage, 40% off retail Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties. Life in Kings Canyon National Park Low-cost shared dormitory housing available for $65 / week, including utilities and wi-fi Housing includes free on-site laundry and a communal area for cooking Live amongst the giant sequoias Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore! What will you do? Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions Provide team members with guidance on handling difficult problems or resolving escalated guest complaints Implement policies, procedures, and service standards in conjunction with management Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members Coordinate with the housekeeping department Operate company vehicle, as needed More about you Must be at least 18 years old At least 2 years' experience in hospitality, with front desk experience preferred Prior supervisory experience preferred Must have a valid driver's license Computer literate in MS Office programs; some experience with property management systems preferred Must be fluent in the English language, both spoken and written No college degree required Physical requirements Stand and walk for extended periods of time. Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift. Shift details Days Evenings Split shift Holidays M-F Weekends OT as needed Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (Title 25, U.S. code, Section 472 & 473). Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr Delaware North