Overnight Contact Center Lead — Remote & Escalation

Agilant Solutions, Inc.

Remote job

Agilant Solutions, Inc. is seeking a Junior Contact Center Team Lead to supervise overnight operations for retail and MSP services. You will coach staff, manage escalations, and ensure 24/7 service delivery with minimal supervision. The role requires strong customer service skills, excellent communication, and the ability to support after-hours workflows and weekend coverage as needed. #J-18808-Ljbffr Agilant Solutions, Inc.

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Vacancy posted 17 hours ago

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