Principal Technical Program Manager

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION EElevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager Model & Analytics in Corporate Sector, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities Develop and implement strategic technical program plans and roadmaps aligned to organizational goals, OKRs, and customer outcomes Lead end-to-end execution of complex technology programs across multiple workstreams, managing scope, timelines, dependencies, resources, and budgets while addressing roadblocks and risks Translate customer and stakeholder needs into clear delivery artifacts (e.g., requirements/PRDs, epics, milestones, acceptance criteria) and maintain a prioritized backlog aligned to value, effort, and regulatory needs Establish and run an effective operating cadence (standups, backlog grooming, sprint reviews/demos, stakeholder office hours, production health checks), ensuring transparent delivery and fast issue resolution Drive governance and executive engagement through steering committees, stakeholder newsletters/updates, quarterly planning, and structured escalation paths Partner with Engineering, Infrastructure, Architecture, Operations, Security, and Risk/Compliance to ensure solutions are reliable, scalable, and aligned to firm standards and controls Maintain program transparency through live dashboards (delivery health, adoption, operational metrics) and a decision log documenting key decisions and rationale Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and improving intake, prioritization, and delivery predictability Support adoption and enablement by coordinating release readiness and creating/overseeing onboarding materials, user documentation, and production showcases Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements. Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards. Required qualifications, capabilities, and skills 7 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations Demonstrated ability to manage resources, budgets, timelines, and multi-team dependencies across concurrent workstreams/programs Strong technical fluency with the ability to engage credibly with engineering and architecture teams, guide trade-offs, and drive execution in modern technology environments Advanced analytical reasoning and problem-solving skills, breaking down ambiguous business/technical objectives into structured plans with measurable outcomes Proven ability to lead through change and ambiguity, applying disciplined risk/issue management and controlled change practices in fast-moving environments Advanced stakeholder management and influencing skills, building productive partnerships and driving alignment across senior sponsors, partners, and customer communities Strong written and verbal communication skills, including executive-ready status reporting, governance facilitation, and decision-making support Understanding of standard ML Model development life cycle and Ml flow concepts. Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity. Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations. Preferred qualifications, capabilities, and skills Technical fluency in: Cloud: AWS (Lambda, DynamoDB/DAX, ECS), serverless, containers (Kubernetes, Docker) CI/CD: Git/GitHub, Jenkins, Maven; infrastructure automation and release orchestration Data: Databricks Languages/tools: Python, SQL, Spark; collaboration tools (Confluence, Slack) ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.