Bilingual Patient Scheduler

Patient Scheduler

Rezolut Imaging is looking for a Patient Scheduler to join our team!

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology to achieve better health outcomes.

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.

Essential Functions of a Patient Scheduler:

• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collects and coordinates accurate basic registration, demographic, and insurance information.
• Processes multi-channel messages related to patient and physician requests.
• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
• Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Education and Experience:

• High School degree or equivalent
• Minimum of 1 year of prior medical scheduling experience preferred.
• High proficiency of PC systems, tools, and applications.

What We Offer:

• PTO for full-time employees
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program