Patient Care Coordinator

Job Description

Job Description

About Us:
We are a mission-driven hospice organization committed to providing compassionate end-of-life care for patients and support for their families. We value teamwork, integrity, and growth - both in care quality and in building meaningful community and healthcare provider relationships.

Position Summary:
We are seeking a dedicated Patient Care Coordinator who combines clinical/coordination competence with a strong interest in business development and referral partner engagement. This role will coordinate patient care and simultaneously develop relationships with referral sources (hospitals, nursing homes, physician offices, assisted living) to support our growth and service mission.

Key Responsibilities:

• Coordinate patient admissions, transitions and ongoing care plans in collaboration with clinical teams.

• Serve as a point of contact for patients, families, and internal care teams to ensure seamless service delivery.

• Establish and maintain professional relationships with referral sources including hospitals, skilled nursing facilities, assisted living communities, physician practices and community organizations.

• Educate referral sources about hospice services, company philosophy, eligibility criteria.

• Assist with marketing/promotional initiatives and in-services to referral partners and community contacts.

• Participate as needed in evening/weekend/after -hours admission calls and on-call coverage.

Qualifications:

• Bachelor's degree preferred; combination of healthcare experience and business-development or sales experience also acceptable.

• 1-5 years of relevant experience in hospice/home health/skilled nursing facility environment, or clinical coordination + outreach.

• Excellent verbal and written communication and relationship-building skills.

• Ability to work independently and with a team

• Knowledge of hospice care processes, eligibility, and home care environment preferred.

• Comfort with CRM systems, tracking metrics, and generating growth reports.

• Valid driver's license and reliable transportation (role includes field visits).

Opportunities for Growth:
This role offers the unique blend of direct patient care coordination with growth and outreach responsibilities. Successful candidates may progress into a senior Business Development Liaison, Intake coordinator, or Referral Relations Manager role, supporting broader regional growth.

Compensation & Benefits:

• Competitive base salary plus performance bonus tied to referral/admission growth metrics.

• Full benefits: medical/dental/vision, PTO, 401(k) matching, etc.

• Supportive, mission-driven culture with meaningful work.