Patient Care Coordinator

Job Description

Job Description

Patient Care Scheduling Coordinator

Our Vision: To change the way people feel about dentistry.

We believe going to the dentist should feel different. Patients should feel welcomed, cared for, educated, and respected. We are building a practice focused on relationships, exceptional service, and helping people achieve better health through dentistry.

If you are passionate about helping people and want to be part of building something special from the ground up, we would love to meet you.

We are seeking a Patient Care & Marketing Coordinator to help launch and grow our new dental practice in Hoffman Estates.

This position combines traditional front office responsibilities with marketing and community outreach. The ideal candidate is friendly, organized, outgoing, and excited about helping grow a new business.

You will be one of the first people our patients meet and will play a key role in creating an exceptional patient experience while helping introduce our practice to the community.

• Welcome patients and create a positive first impression

• Answer phones and schedule appointments

• Verify insurance benefits

• Assist patients with financial arrangements and payment options

• Manage recall and reactivation efforts

• Confirm appointments and maintain an organized schedule

• Support daily office operations

• Assist with social media content and online engagement

• Help coordinate community events and sponsorships

• Build relationships with local businesses and organizations

• Support patient referral and retention programs

• Assist with marketing campaigns and patient communications

• Help grow awareness of our new practice within the community

• Positive and professional attitude

• Excellent communication skills

• Strong organizational skills and attention to detail

• Comfortable talking with patients and building relationships

• Self-motivated and dependable

• Creative mindset with an interest in marketing and community involvement

• Dental experience preferred but not required

• Experience in customer service, hospitality, sales, or marketing is a plus

• Patients feel welcomed and cared for from their first interaction

• Strong patient retention and scheduling systems

• Growth in new patient referrals and community awareness

• Positive relationships with patients, businesses, and community partners

• A team member who takes ownership and contributes to the success of the practice

• Competitive hourly pay based on experience

• Bonus opportunities

• Career growth and development opportunities

• Supportive and team-focused culture

• Opportunity to help build a brand-new practice from the ground up

This is more than a front desk position.

This is an opportunity to help create a dental practice that truly changes the way people feel about dentistry. You'll have the chance to make an impact, share ideas, build relationships, and grow alongside a team committed to delivering an exceptional patient experience every day.