Area Print Support Representative

Must haves:

• Print service support (toner changes, paper jams, understands how to utilize a printer.
• Able to utilize their own vehicle between sites
• Sharp communication

Day To Day:

This candidate will be responsible for performing an array of duties such as copying, printing, and fulfilling orders from printing, light troubleshooting, placing inventory, and shipping orders. This candidate will working a standard shift being area support for clients within Northern Texas. This candidate will be trained up in regard to process, but main need is a strong customer service personality.

Responsibilities and Summary are and not limited to:

• Must be knowledgeable of all aspects and nuances of our letter processes from print to postage
• Must be engaged with our letter insertion and mail postage processes as well as letter output and print
• Responsible for potential mail merges, PDF conversions and letter proofing requirements
• Coordinate all print projects around our client SLA’s maintaining all of our deadlines
• Responsible for variable page/sheet count sorting, QC of both letter output and proper letter insertion protecting PHI/PII
• Work with manager to implement and analyze production processes, review daily letter projects, timelines and operations
• Identify areas and opportunities for increased efficiency and productivity
• Knowledge of postal regulations IS A MUST (i.e. domestic, standard 1st class and presort)