Medical Office Manager at Avant First Assistants, LLC Sugar Land, TX

Medical Office Manager job at Avant First Assistants, LLC. Sugar Land, TX. We are seeking a high-caliber Office Manager to lead and optimize the operational backbone of our surgical assistant services company. This role is ideal for a results-driven healthcare operations leader who thrives in a fast-paced clinical environment, demonstrates strong ownership, and excels at coordinating people, processes, and performance. The Office Manager reports directly to the Founder & CEO and is responsible for overseeing daily operations, team coordination, scheduling execution, provider credentialing, communication workflows, and performance accountability. This is a leadership role—not a clerical or secretarial position—and plays a critical part in supporting surgeons, surgical assistants, hospitals, and internal teams. This is a full-time (40 hours/week) position with opportunities for professional growth, leadership development, and increased responsibility as the organization scales. Responsibilities Operational Leadership & Execution - Lead and manage day-to-day operational workflows to ensure seamless surgical coverage and service delivery. Oversee surgical scheduling and assignment of providers, ensuring accuracy, timeliness, and clinical readiness. Serve as the central operational point of contact for internal teams, hospitals, surgeons, and external partners. Team Leadership & Culture - Coordinate and facilitate weekly and monthly business meetings with clear agendas, follow-ups, and accountability. Analyze team performance metrics and implement process improvements to increase efficiency and service quality. Foster a culture of professionalism, collaboration, accountability, and continuous improvement. Credentialing & Compliance - Oversee provider credentialing, onboarding, and re-credentialing processes with hospitals and facilities. Ensure compliance with internal standards, healthcare regulations, and organizational policies. Billing & Financial Coordination - Review and authorize final approval of surgical claims prior to submission. Collaborate with billing teams to ensure documentation accuracy and timely reimbursement. Talent & Growth Support - Conduct interviews and participate in hiring decisions for operational and clinical team members. Support onboarding, orientation, and performance expectations for new hires. Communication & Systems Oversight - Manage high-level communication flows (phone, email, systems) with a focus on responsiveness and clarity. Oversee routine updates to company systems, websites, and professional communication platforms as needed. Qualifications - Minimum 2 years of management or operations leadership experience (healthcare strongly preferred).

• Proven ability to lead teams, manage workflows, and make independent decisions.
• Exceptional organizational, communication, and problem-solving skills.
• Strong customer-service mindset with professional presence and confidence.
• Ability to analyze performance data and implement process improvements.
• Master’s degree in healthcare administration or business management.
• Proficient with Mac OS, healthcare Electronic Medical Records & scheduling systems.
• Self-motivated, detail-oriented, and comfortable operating in a fast-growing organization.
• Eagerness to learn, adapt, and grow into expanded leadership responsibilities.