Front Desk Coordinator

Benefits Competitive salary Competitive hourly pay (typically $16–$20/hr depending on experience) Employee discounts on wellness products and complimentary chiropractic care Paid time off (PTO) and paid holidays Opportunity for advancement Training & development Wellness resources Opportunities for bonus potential and professional growth Job Summary At Disc Centers of America, our mission is to deliver life‑changing relief through innovative, non‑surgical care. We specialize in helping patients reclaim their mobility and confidence—naturally—by using research‑backed TDC Therapy and state‑of‑the‑art decompression tables. Our goal is to provide a safe, effective alternative to surgery for those suffering from chronic back, neck, and disc pain. Key Responsibilities Patient Welcome & Flow: Greet patients with a warm smile, manage the check‑in/out process, and maintain a high‑energy, professional office atmosphere. Scheduling: Manage patient appointments across all phases of care using our practice management software. Communication: Answer and return calls professionally, follow up with new patient leads, and build strong rapport to guide patients through their onboarding. Financial Management: Collect payments, manage financial accounts, and clearly educate patients on care plans and financial expectations (insurance vs. self‑pay). Administrative Support: Maintain accurate patient records, request medical records (MRIs, history), and ensure compliance with HIPAA guidelines. Internal Marketing: Assist with social media content and patient engagement initiatives to support office growth. Qualifications & Skills Experience: 1–2 years in a medical front desk or administrative role preferred. Communication: Superior verbal and written skills with an ability to connect with people and empower them to reach their health goals. Technical Proficiency: Comfortable with multi‑line phone systems, MS Office, and Electronic Health Record (EHR) systems. Mindset: Energetic, confident, and team‑oriented personality who genuinely cares about patient outcomes. Detail‑Oriented: Highly organized with the ability to multitask in a fast‑paced wellness environment. #J-18808-Ljbffr Roach Family Wellness PLLC