Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Company Culture:
Our State Farm office is built on operating with honesty and integrity in everything we do. We set annual goals and we only achieve them when we operate as a team. When we reach these goals we celebrate in various ways including additional PTO, cash bonuses, and office outings. Work/life balance is important to our team! To support this we sometimes close the office early to enjoy activities together such as attending MLS games, playing Topgolf, or having a video game day in the office.

Benefits:

• SIMPLE IRA Matching Program
• Flexible working hours
• Become a State Farm Agent - we have a full Agent Aspirant program!
• National brand recognition and marketing budget
• Paid vacation and sick leave
• Parental leave
• Professional training and development
• Base salary plus commission and bonuses
• Licensing & testing fees will be reimbursed

Job Responsibilities:

• Build and maintain customer relationships by generating leads, scheduling meetings, and following up.
• Provide accurate, friendly assistance on insurance products, coverage, claims, and billing inquiries.
• Educate customers using a needs-based, customer-centric approach to recommend suitable solutions.
• Collaborate effectively within a team while showing enthusiasm for helping customers manage risk and achieve goals.

Qualifications:

• Must possess an Alabama P&C/Life & Health License prior to starting the position (licensing & testing fees will be reimbursed).
• A year of experience in customer service type roles is required (does not have to be specific to insurance).
• Ability to speak Spanish is preferred but not required (we have a lot of Spanish speaking customers that we assist on a daily basis).

Additional Information:
This role is with an independent State Farm agent, not directly employed by State Farm Insurance Companies. Successful candidates must complete any required licensing and training. State Farm agents operate independently and hire their own staff.

If youre driven to succeed and feel this position is a great fit, please submit your application. We will contact you with the next steps in the hiring process.