Patient Service Representative
Robert Half
Job Description
Job Description
We are looking for a Patient Service Representative to support a high-volume healthcare environment through attentive scheduling and patient-facing service. This is a contract position based in the Greater Philadelphia Region with a primarily remote schedule after completion of initial on-site orientation and equipment pickup. The ideal Patient Service Representative candidate brings experience from a medical office, hospital, or similar clinical setting and can confidently navigate patient scheduling while using Epic software. Flexibility is important, as the role may include varied weekday shifts and rotating weekend coverage.
What you get to do every single day:
• Coordinate patient appointment scheduling, rescheduling, and cancellations while maintaining accuracy across calendars and records.
• Respond to inbound patient inquiries with professionalism, providing clear guidance on appointments, services, and next steps.
• Use Epic to review, update, and document patient information in accordance with established procedures.
• Support daily administrative workflows by confirming visit details and helping patients prepare for upcoming appointments.
• Work collaboratively with clinical and operational teams to address scheduling conflicts and improve service continuity.
• Manage a remote workload effectively after initial on-site onboarding, orientation, and equipment collection are completed.
• Adjust to rotating weekday hours and periodic weekend assignments based on department coverage needs.
• At least 1+ years of experience in a patient service, customer support, or scheduling role.
• Prior work experience in a medical office, hospital, or similar healthcare setting.
• Hands-on familiarity with Epic software in a healthcare environment.
• Demonstrated ability to manage appointment scheduling with strong attention to detail.
• Strong verbal and written communication skills with a patient-focused approach.
• Ability to work flexible shifts Monday through Friday, including one weekend approximately every four weeks.
Interested candidates should reach out to Tori Gill at View phone number on ziprecruiter.com and reference JO# 03720-0013467588
- ...referral center where more than 250,000 patients are treated annually. From common eye... ...and comprehensive ophthalmic specialty services that attract patients throughout the Philadelphia... ...-Time Position Patient Service Representative Number of Openings 1 Exempt/...SuggestedFull timePart timeWork at officeWorldwide
Wills Eye Hospital
Plymouth Meeting, PA2 days ago - ...job include, but are not limited to, the following: Helping patients who require assistance while using the kiosk. Taking patients... ...in an expedient manner while providing excellent customer service, compassion, and kindness; Verifying all patient demographic...SuggestedWork at officeShift work
Patient First
East Norriton, PA4 days ago - ...Patient Service Representative Looking to elevate your career? Join us! Location: Flourtown, PA Hours: Mon-Fri 8:00 am-4:30pm Department Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here...SuggestedWork at office
- Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation...SuggestedContract workFor contractorsRemote workWeekend workAfternoon shift
ZOLL Medical
Philadelphia, PA1 day ago - ...POSITION SUMMARY: The Patient Service Representative provides direct patient-facing services. The primary focus is on direct patient interactions and excellent customer service. Team members are expected to uphold the health center's mission by assuring that...SuggestedWork at office
Family Practice and Counseling Network
Philadelphia, PA1 day ago - ...and positive disposition during every patient interaction to ensure a positive patient... ...charge entry) to ensure optimal payment for services. Assist billing department with... ...satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability...Work experience placementLocal areaFlexible hours
Good Shepherd Rehabilitation Network
Philadelphia, PA4 days ago - ...Excelsia Injury Care's mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or... ...team of medical specialists offers a wide range of treatment services covering medical, orthopaedics, neurology, rehabilitation,...Work at officeLocal area
Aya Healthcare
Norristown, PA3 days ago - ...Patient Services Representative Could you be our next Patient Services Rep for Primary Care in Oaks, PA? Why work as a Patient Services Rep with Main Line Health? Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make...Full timePart timeWork at officeShift workDay shift
Main Line Health
Mont Clare, PA2 days ago - ...Patient Service Representative Location: Bryn Mawr, PA Organization: Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Overview Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and...Full timeWork at officeMonday to Friday
Premier Orthopaedics
Bryn Mawr, PA1 day ago $500 per month
...Overview Come join our team! We have an immediate need for a Patient Service Representative in our Warminster, PA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for...Full timeTemporary workWork at officeLocal areaImmediate startForefront Dermatology
Warminster, PA2 days ago- ...referral center where more than 250,000 patients are treated annually. From common eye... ...and comprehensive ophthalmic specialty services that attract patients throughout the Philadelphia... ...Function ~ The Patient Services Representative communicates with patients via the...Full timePart timeWorldwide
Wills Eye Hospital
Philadelphia, PA1 day ago $18 - $21 per hour
...Patient Service Representative We have several openings for full-time Patient Service Representatives to join our growing team. Our ideal candidate is organized, dedicated, and passionate about patient care. Medical office experience is preferred but not necessary for...Hourly payFull timeWork at officeMonday to FridayFlexible hoursBryn Mawr Medical Specialists Association
Bryn Mawr, PA3 days ago$21 - $23 per hour
...Patient Service Representative Dental Solutions is looking for a Patient Service Representative in Wyncote, PA, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive...Hourly payMinimum wageWork at officeFlexible hoursDental Care Alliance
Wyncote, PA4 days ago- ...Patient Service Representative myOrthos & Farrow Orthodontics are looking for a motivated Patient Service Representative to join our team! The Front Desk Coordinator is responsible for welcoming visitors, checking patients in and out for their appointments, answering...Work at office
- ...Patient Service Representative Job Category: Clinic Support Requisition Number: PATIE011236 Posted: November 17, 2025 Part-Time Location: Norristown, PA 19403, USA Description Patient Service Representative Location: East Norriton Organization: Premier...Full timePart timeWork at office
$21 - $22.53 per hour
...Patient Services Representative Mental Health Location: Philadelphia, PA Employment Type: Contract Compensation: Pay Range: $21.00-$22.53 Per Hr Job Summary This position involves managing the appointment schedule and patient registration in a mental health...Permanent employmentContract workWork experience placementWork at office$18 - $21 per hour
...Patient Service Rep II Axia Women's Health is the nation's largest community-based, integrated women's health network in the country... ...years. We have an opening for a Patient Services Representative (PSR) at Main Line Women's Health to support our three office...Full timeTemporary workWork at officeMonday to FridayFlexible hoursShift workAfternoon shift3 days per weekAxia Women's Health
Plymouth Meeting, PA3 days ago- ...Patient Service Rep (Per Diem) - Blue Bell, PA Hours: Per Diem: Every Wednesday: 7a-4p & other days as needed Location: 1777 West... ...Parkway, Blue Bell, 19422 Summary: The Patient Services Representative is responsible for patient registration, scheduling, customer...Daily paid
- ...Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are seeking a Patient Care Representative to join our team. No healthcare experience required. Applicant must be a growth minded and outgoing person who possesses...Work at officeFlexible hours
- ...Patient Account Representative Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient...Local area
Alan B. Miller Medical Center
Philadelphia, PA1 day ago - ...State of Location: Pennsylvania Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct... ...to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients,...Full timeWork at office
Ivy Rehab
Flourtown, PA3 days ago $20 per hour
...Insurance Representative The Bryn Mawr Medical Specialists Association Business Office is... ...denied by our clearinghouse and/or the patient's insurance carrier, completion of investigations... ...of ICD-10 and CPT codes Customer Service Ability to communicate clearly and...Hourly payFull timeWork at office- ...environment? Our expanding orthopedic practice is looking for a dedicated Medical Receptionist to become the welcoming face of our patient experience. We pride ourselves on delivering efficient, compassionate, and high-quality care. As the first point of contact for...Part timeWork at office
Progressive Spine and Orthopaedics LLC
Oreland, PA2 days ago - ...Patient Access Representative (Relief - Evenings) Frankford Campus Every Other Weekend Required - 3pm - 11:30pm Position is every other weekend... ...families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and...Daily paid16 hoursFull timeTemporary workPart timeSummer holidayFlexible hoursShift workWeekend workAfternoon shift
- ...Patient Access Representative (Full Time - Day Shift) Einstein Montgomery Emergency Dept 7a-3:30p / requires every other weekend and 3 holidays... ...families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and...Full timeShift workWeekend workDay shift
- ...Patient Access Representative Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate...Work at officeShift workWeekend work
- ...Of Job Facilitates and stages an intentional, personalized, high quality and efficient experience for the patient, visitor and family who present for services. Maintains a highly visible physical presence upon entry to and departure from the facility/conversation...Monday to Thursday
- ...Patient Access Representative Cardiology Consultants of Philadelphia (CCP) is a professional medical organization committed to the healing mission of Medicine and is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same...Full timeCurrently hiringWork at officeRelocation package
- ...Patient Access Representative (Relief - Evenings) This position is primarily in the Emergency Department with cross-training in Outpatient. The... ...families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and...Daily paidFull timeTemporary workPart timeReliefFlexible hoursShift workWeekend workAfternoon shift
- ...Patient Account Representative Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Representative. Be the first to apply!
- customer service representative (remote from home) Blue Bell, PA
- full time remote customer service representative Blue Bell, PA
- assistant unit operator
- patient safety coordinator
- patient accounts representative
- patient access rep
- patient access representative part time
- ward clerk
- patient services representative
- nursing unit secretary