Associate Executive Director

Associate Executive Director

We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

The Associate Executive Director assists the Executive Director in the overall administration of the community. This position ensures high-quality resident care and services, manages the financial performance of the community, and maintains a positive and collaborative work environment for staff.

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Arranges for coverage for department head job duties during their absence either through delegation or personal completion of duties.
• Represents the property in dealing with outside agencies, including governmental agencies. Participates in property surveys (inspections) made by authorized government agencies.
• Assist with workplace safety including, but not limited to, active Safety Committee, adherence to all OSHA requirements, proper safety training for all employees, Quality Assurance meetings, Disaster Plan, monthly fire/disaster drills, and management of the workers' compensation injuries.
• Develop and maintain positive relationships with residents, families, and staff.
• Participate in the development and implementation of marketing strategies to maintain high occupancy levels.
• Attends training and conferences as required.
• Assures all training required by the state regulations is completed and documented each year.
• Maintains confidentiality of all pertinent personal or health information concerning residents and staff.
• Demonstrates an understanding of compliance and ethics program policies and procedures.
• Assists with recruiting and interviewing candidates.
• Promote a positive work environment that encourages teamwork and professional growth.
• Handle resident and family concerns and complaints in a timely and effective manner.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS)
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Experience, Qualifications & Skills:

• Preferred a minimum of 3 years' experience.
• Working knowledge of basic technology and electronic documentation.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.
• Excellent verbal, oral, and written communication skills.
• Must have strong understanding of the English language sufficient to read and write.
• Time-management skills.
• Ability to pay attention to detail.
• Organization skills.
• Ability to multitask.
• Basic understanding of frequently used computer software and programs, such as Microsoft Office

Physical Demands:

• The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
• Walk/Stand – must be able to continuously walk and stand.
• Environment Condition – must be able to perform work both inside and outside.
• Sit – sit infrequently.
• Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.