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Warranty Service Coordinator

$20 - $23 per hour

CornerStone Staffing

Job Description

Job Description

We are seeking a highly skilled and organized Service Coordinator to join our Technical Service department on a long-term contract basis, with the potential for a temp-to-hire opportunity. This role involves managing critical scheduling and administrative tasks to support our customers and ensure smooth operations.

Job Title: Warranty Service Coordinator

Location: Carrollton, TX

Pay: $20.00hr-$23.00 (BOE)

Schedule: Mon - Fri 8:00am - 5:00pm

Mon - Friday (onsite)

Job Description:

  • Preventative Maintenance Scheduling: Coordinate and schedule preventative maintenance services for major customers, ensuring timely and efficient execution.
  • Warranty Processing: Manage extended warranty claims, processing them accurately and within deadlines.
  • Customer Install Coordination: Schedule customer installations using the company's internal online tools, ensuring alignment with client needs and technician availability.
  • Customer Support: Plan, prioritize, and respond promptly to customer requests and service needs.

Requirements:

  • 3 years of experience in advanced business administrative functions, preferably in a technical or service-oriented environment.
  • Proficiency in Microsoft Office Suite, with a strong emphasis on Microsoft Excel as well as CRM/ERP systems.
  • Exceptional multitasking and organizational skills , with the ability to manage multiple priorities simultaneously.
  • Excellent communication and interpersonal skills to interact with internal teams and external customers effectively.
  • Ability to adapt quickly to changing schedules and customer demands.

Application Process Includes:

  • In Person Interview
  • Clerical Assessments
  • Drug testing
  • Background check

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Vacancy posted 1 day ago
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