Sales Coordinator

Sales Coordinator

We are looking for a Sales Coordinator to join our team in Phoenix, AZ. As a Sales Coordinator with Quikrete Heavy Construction Materials, you will support our sales organization through data analysis, inside sales support, reporting, customer coordination, and sales operations. This role serves as a key link between Sales, Dispatch, Customer Service, Operations, and Credit to improve customer experience, provide actionable business insights, and help drive profitable growth across the Phoenix market.

Why Apply?

• Competitive wages.
• Company provided benefits: Medical, Dental, Vision, Company paid life and disability benefits, paid vacation, and 401K.

About the Role

Responsibilities:

Sales Operations

• Coordinate daily communication between Sales, Dispatch, Customer Service, Operations, and Credit.
• Support outside sales representatives with quote preparation, project coordination, bid administration, and customer follow-up.
• Maintain customer, project, and pricing information within company systems.
• Assist with order documentation and resolve order discrepancies.
• Provide backup support for customer service and other sales coordinators.

Sales Analytics

• Prepare daily, weekly, and monthly sales reports such as KPI scorecards.
• Analyze customer volume trends, pricing performance, margins, and market activity.
• Monitor pipeline activity and identify growth opportunities and declining accounts.
• Support pricing initiatives, forecasting, and customer segmentation through data analysis.

Inside Sales

• Respond to customer inquiries calling in for sales support.
• Follow up on inactive customer accounts.
• Coordinate sales meetings, plant tours, and other sales events.
• Maintain CRM accuracy and customer communication records.
• Support prospecting campaigns and marketing initiatives.

Administrative Support

• Provide billing and documentation support as needed.
• Partner with Credit and Accounting to resolve customer issues when necessary.
• Complete additional duties and special projects as assigned.

About You

We Require:

• Associate's or Bachelor's degree in Business, Sales, Marketing, Analytics, or related field preferred.
• 3–5 years of experience in sales support, inside sales, sales operations, customer service, or a related role.
• Advanced Microsoft Excel skills required; Power BI experience preferred.
• Experience with JD Edwards, Command, SAP, or similar ERP systems preferred.
• Excellent analytical, organizational, and communication skills.
• Strong attention to detail and ability to manage multiple priorities.
• Customer-first mindset with strong relationship-building skills.

Success in this Role

Successful candidates will proactively identify opportunities through data, support the sales team with timely and accurate information, strengthen customer relationships through responsive inside sales support, and help drive commercial excellence through trust, preparation, partnership, accountability, and continuous improvement.

About Us

Each day brings new challenges, and we make sure you are prepared for it all. Our dedication to continual improvement and hands-on training ensures you are ready for the many new experiences and challenges that you will face.

We offer:

• A friendly and team-oriented work environment, with a supportive management team.
• Hands-on training for our employees and opportunities for advancement.
• A company dedicated to continuous improvement.

Ready to Apply?

• The process is simple. Click on the "Apply Now" button to get started. Good luck!

QUIKRETE® is an equal opportunity employer committed to developing a workforce with well-qualified individuals without regard to race, color, creed, religion, national origin, sex, age, disability, marital status, citizenship status, status with regard to public assistance or any other characteristic/status protected by law. QUIKRETE® is a drug-free workplace and conducts pre-employment testing as a condition of employment. If you are unable to apply online due to a disability, contact the QUIKRETE® Recruiting team at View email address on click.appcast.io.