Sales Coordinator

Sales Coordinator

Reports To: Chief Operating Officer

Work Schedule: General Business hours

Position Type: Full Time Onsite Phoenix Arizona Office Location not a remote position.

FLSA Status: Exempt

Compensation: $58k-65K (DOE)

Position Summary: TerraFresh Organics imports and ships fresh fruit to North America supermarkets and distributors. The Sales Coordinator will be primarily responsible for supporting the order fulfillment process by managing inventory and providing support to the sales team to ensure optimal performance and customer satisfaction.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and ability required for this position. Reasonable accommodation may be made to ensure individuals with disabilities are able to perform the work functions.

Essential Duties and Responsibilities:

• Provide attentive support to key salespeople including answering phones, maintaining records, inputting orders and assisting in the order fulfillment process.
• Utilize various customer EDI programs including Grocery EC, ITrade & Foodlink.
• Coordinate with transportation to secure customer trucks, transfer trucks, schedule customer trucks/appointments and following up on trucks for successful on time delivery.
• Provide attentive support to assigned third party warehouses by assisting in the order fulfillment process, including answering emails, entering inventory, reconciling of inventory, shipping of orders.
• Develop a deep understanding of Famous Software.
• Effectively communicate and collaborate with other departments, related companies, and third-party vendors.
• Maintain accurate records and filing.
• Prepare and manage reports.
• Work closely with QC team, coordinate repack request and entry.
• Reconcile invoices from vendors.
• Manage material inventory, enter charges for growers.

Skills and Qualifications:

• Must be punctual, reliable and have a positive attitude.
• Possess excellent communication, interpersonal and teamwork skills.
• Thrive in a high-pressure environment.
• Ability to solve time sensitive matters with strong attention to detail.
• Superior organization, planning, multitasking and prioritizing skills.
• Solid computer/technical knowledge and able to effectively use MS Office suite.
• Famous Software knowledge preferred.

Experience:

• 1-3 years of experience in produce-related experience or related field (highly preferred.)
• Fluent in Spanish (highly preferred).

Education:

• Bachelors in business administration or equivalent degree from a credited institution, in a related field or equivalent years of experience.

General Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely an administrative role and requires a certain amount of physical activity. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Driving/climbing in and out of a vehicle.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 25 pounds at times.

Mobility and Travel:

Travel to other U.S. facilities may be required from time to time.

Handling and Inspection:

Lifting and Carrying: Occasionally lifting and carrying boxes of fruit or samples, typically weighing up to 25-30 pounds.

Manual Dexterity: Ability to handle and inspect fruit samples, requiring good manual dexterity and hand-eye coordination.

Office Work:

Seated Work: Extended periods of sitting while working at a computer, attending virtual meetings, and completing paperwork.

Computer Use: Frequent use of computers, which involves repetitive motions such as typing and using a mouse.

Warehouse and Storage Facilities:

Temperature Variations: Exposure to different temperature conditions when visiting refrigerated storage facilities or warehouses.

Climbing: Occasionally climbing ladders or steps to access stored products.

Health and Safety:

Personal Protective Equipment (PPE): Use of appropriate PPE when required, such as gloves, safety glasses, and protective footwear.

Safety Protocols: Adherence to safety protocols and guidelines, especially in packing and storage facilities.

Supervisory Responsibility:

N/A

Visual and Sensory Requirements:

Visual Acuity: Good visual acuity to inspect fruit quality and detect any defects or issues.

Sensory Evaluation: Ability to use sensory skills such as taste and smell to assess fruit quality.

Communication:

Clear Communication: Ability to communicate clearly and effectively in person, over the phone, and via email, which is essential for coordinating with suppliers, clients, and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Notice: TerraFresh Organics LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment.

TerraFresh Organics, LLC reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.