Operations & HR Administrator

Job Description

Job Description

The Operations & HR Administrator provides proactive operational, human resources, and administrative support to leadership, employees, the Board of Directors, and daily office operations. This role coordinates leadership support, board and committee needs, human resources administration, office and facility operations, technology coordination, and organizational hospitality. The successful candidate is highly organized, resourceful, service-oriented, and technologically proficient, with the ability to anticipate needs, shift priorities, and independently keep work moving.

Duties/Responsibilities

• Manages office and facility operations, including office supplies, vendor relationships, maintenance needs, technology coordination, mail processing, and general administrative systems.
• Performs as an HR department of one, including but not limited to recruitment activities, HRIS ownership, employee onboarding and offboarding, IT and software provisioning, personnel file management, benefits administration, and annual employee training.
• Provides proactive administrative support to organizational leaders, including travel coordination, meeting preparation, special projects, events, and follow-up.
• Coordinates Board and committee needs, including onboarding/offboarding, general communications, meeting packets, engagement activities, training requirements, and related follow-up.
• Serves as the primary host for visitors and meetings, coordinating meeting spaces, meals, refreshments, and organizational hospitality as needed.
• Provides responsive internal and external customer service through professional written, verbal, telephone, and in-person communication.
• Works with the Volunteer Coordinator to ensure appropriate receptionist and front-office coverage.
• Anticipates leadership and organizational needs, independently resolves routine issues, manages competing priorities, and performs other duties as assigned.